Our volunteer co-ordinator Rachel has put together a series of guides to help people use apps and other online resources. The guides are broken down into simple steps to help first time users.
You can register for the NHS app or askmyGP to connect to your GP surgery online, and learn how to use video calling apps such as Zoom to stay connected with family and friends. Click on the pink box below to open each guide. You can download and print them for easy reference.
How to guides
The following downloads are PDFs. If you need them in any other format please email: firstname.lastname@example.org or call us on 01275 851 400.
Still stuck? Speak to someone who can help.
Ability Net is a UK-wide charity which can provide remote support for people who need help using websites and apps.
You can phone their helpline on: 0800 048 7642
Or email them at: email@example.com
Help from your local library.
You can phone North Somerset libraries for help with digital skills on: 01934 426 834 (available until Sept 2020)
Or contact your local library directly: https://www.n-somerset.gov.uk/my-services/community-safety-crime/emergency/north-somerset-together/staying-at-home/help-to-use-the-internet-and-improve-your-digital-skills/