Healthwatch Guides to help you online

New Healthwatch guides to help you find online information and get started with video calls. Why not get to grips with the NHS App, Zoom and askmyGP
Example of a Zoom screen during video call

Our volunteer co-ordinator Rachel has put together a series of guides to help people use apps and other online resources. The guides are broken down into simple steps to help first time users.

You can register for the NHS app or askmyGP to connect to your GP surgery online, and learn how to use video calling apps such as Zoom to stay connected with family and friends. Click on the pink box below to open each guide. You can download and print them for easy reference.

How to guides

The following downloads are PDFs. If you need them in any other format please email: or call us on 01275 851 400.

How to use the NHS App
How to video call using Zoom
How to use askmyGP

Still stuck? Speak to someone who can help.

Ability Net is a UK-wide charity which can provide remote support for people who need help using websites and apps.

You can phone their helpline on: 0800 048 7642

Or email them at:


Help from your local library.

You can phone North Somerset libraries for help with digital skills on: 01934 426 834 (available until Sept 2020)

Or contact your local library directly:

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