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We are now an offical referrer to the NHS responders scheme.

If you need help with shopping, prescriptions collecting or arranging transport to a medical appointment, give us a call and we can put you in touch with help. 

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Mental health service 'gaps'

The Coronavirus pandemic has resulted in many mental health support services being suspended or put online. Find out which services are available in North Somerset.

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Shielding information

What does shielding mean? Who should be shielding? What to do if you think you should have received a Government letter? All these questions (and more) answered for you. 

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How to guides

The need for people to access online information along with video calling has dramatically increased. If you're not sure how to get started give our easy to understand guides a quick read. 

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Services open in your area

Have a look at our interactive map showing services open that are local to you. The map shows shops, delivery services and laundrettes to name a few.

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Frequently Asked Questions

Read our question and answer page to get information on some of the more commonly asked questions relating to COVID-19.

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Domestic abuse support during lock-down

At home should not mean you are not safe. Find out how to get local support together with details of national helplines you can call for assistance and advice.

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COVID-19: links to help and support

Here is a list of links for help and advice regarding Coronavirus and specific health conditions.

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North Somerset Council Information

Find out how to get up to date information about council services, including rubbish collections, children's centres and council tax information.

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Foster carers needed

Local foster carers are needed across North Somerset to help care for and protect children and young people who cannot live with their families. Local carers are essential to ensure the children can stay local to the area they know. 

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Safeguarding tips

Learn how to stay safe if you have a volunteer supporting you. If you are a volunteer or organise a volunteer group follow these tips to keep yourself and your volunteers safe.

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Easy read information

Easy to read information is available regarding COVID 19 (Coronavirus). They include how to stay safe, when to stay at home and what to do if you get ill. 

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Translations of COVID 19 information

Doctors Of The World have translated important information, including the latest NHS guidance, which is available in over 30 languages.

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