Now more than ever we're encouraging you to call or email us for any help you need - finding the right support, information or telling us about your care. Healthwatch can lend an ear or point you in the right direction...
— Healthwatch North Somerset

Please feel free to get in touch if you cannot find the information you need or you have any questions.

07857 036 292

01275 851400

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We are now an offical referrer to the NHS responders scheme.

If you need help with shopping, prescriptions collecting or arranging transport to a medical appointment, give us a call and we can put you in touch with help. 

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Mental health service 'gaps'

The Coronavirus pandemic has resulted in many mental health support services being suspended or put online. Find out which services are still available in North Somerset

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Shielding information

What does shielding mean? Who should be shielding? What to do if you think you should have received a Government letter... All these questions (and more) answered for you. 

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How to guides

The need for people to access online information along with video calling has dramatically increased. If you're not sure how to get started give our easy to understand guides a quick read. 

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Services open in your area

Have a look at our interactive map showing services open that are local to you. The map shows shops, delivery services and laundrettes to name a few

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Frequently Asked Questions

Read our question and answer page to get information on some of the more commonly asked questions relating to COVID 19 (Coronavirus)

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Domestic abuse support during lock-down

At home should not mean you are not safe. Find out how to get local support together with details of national helplines you can call for assistance and advice

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Mental health support during COVID 19

Find out about the services available in North Somerset to support your mental health

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Pre-existing medical conditions

Our list has paired up common medical conditions together with links to where you can get help and advice specific to that condition

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Do your bit to help the NHS

Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group have put together this advice as to where to go if you need medical help during the COVID 19 pandemic. Together with a downloadable poster to put up in your area. 

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Advice from Avon Pharmaceutical Company

Advice regarding prescriptions, waiting times and requesting the public not to panic buy over the counter medicines. 

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North Somerset Council Information

Find out how to get up to date information about council services, including rubbish collections, children's centres and council tax information

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Foster carers needed

Local foster carers are needed across North Somerset to help care for and protect children and young people who cannot live with their families. Local carers are essential to ensure the children can stay local to the area they know. 

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Safeguarding tips

Learn how to stay safe if you have a volunteer supporting you. If you are a volunteer or organise a volunteer group follow these tips to keep yourself and your volunteers safe

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Easy read information

Easy to read information is available regarding COVID 19 (Coronavirus). They include how to stay safe, when to stay at home and what to do if you get ill. 

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Translations of COVID 19 information

Doctors of the world have translated important information including the latest NHS guidance is available in over 30 languages

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