This is not an inspection, simply a way we can engage with both the service and the service users to gather everyone’s views.
We then compile a report highlighting what is done well and making recommendations on where it might be improved.
Enter and View volunteers have undertaken specialist training along with a DBS check and are authorised to enter on behalf of Healthwatch North Somerset.
As part of the "Enter and View" role authorised representatives can
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Visit a health or social care premise at a time and date pre-agreed with the premise
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Collect the views of the service user
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Collect the views from families, carers and staff members
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Observe the nature and quality of services
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Develop recommendations to improve the service and influence commissioners
Authorised representives for Healthwatch North Somerset
Staff
- Vicky Marriott, Area Manager
- Julia Senior-Smith, Volunteer Coordinator
- Rebecca Jones, Communications Lead
- Julie Bird, Bristol Area Lead
- Maisy Griffiths, South Gloucestershire Area Manager
- Cirlei Ioris, North Somerset Area Manager
- Acomo Oloya, Bristol Area Lead
- Rachel Tomlinson, Volunteer Coordinator
Volunteers
- Helen Chisnall
- Dave Crofton
- Ann English
- Shaun Fitzpatrick
- Patrica Godfrey
- Debbie James
- Matthew Longuet-Higgins
- Manuela Lopez
- Amel Moussaoui
- Jill Reakes
- Anne Skinner
- Bob Skinner
- Grace Spencer
- Sue Stone
- Jane Towler
Downloads
Our full Enter and View policy for Healthwatch Bristol, North Somerset and South Gloucestershire can be downloaded below
Enter and View Policy
While you're here...
Do you have five minutes to fill in our survey? We want to hear your views of health or social care services...