Our Volunteers

Tricia Godfrey 

Tricia has volunteered with Healthwatch since 2013. She is a trained Enter and View authorised representative and is experienced in undertaking Enter & View visits.  Tricia is a member of the Prioritisation Panel and represents Healthwatch at the South West Citizens' Assembly and Sirona People’s Council.

Jane Towler

Jane became a volunteer in 2014 after working in the NHS for 40 years. She has experience in community nursing and service commissioning. Jane enjoys being part of the Enter and View team and her professional background lends itself well to this role. Jane is also an active member of the North Somerset Prioritisation Panel.

John Rose

John joined Healthwatch in 2014. He is a Governor at University Hospital Bristol and Weston and represents Healthwatch at the North Bristol Trust Patient Experience Group meetings and the Musculoskeletal Users/Carers Partnership and Board. John is an active member of the Sirona People’s Council and a volunteer mentor/supervisor.  

Jan White

Jan joined Healthwatch in November 2020 and is already actively involved.  She represents Healthwatch at the Community Mental Health Framework workstream - Woodspring Integrated Group and the Prioritisation Panel. Jan also participated in the Quantock Ward transformation project at Weston General Hospital.  

Amel Moussaoui

Amel re-joined Healthwatch in March 2021 following an 18 month break when she was out of the country. She provides feedback on documents such as surveys and is currently attending Patient and Public Involvement Forum (PPIF) meetings in readiness for starting her volunteer role of Chair of the North Somerset PPIF. 

Terry Williamson

Terry became a volunteer in November 2018 having previously volunteered as a school governor. He chairs the meetings of the North Somerset Patient Participation Group and works with the North Somerset Area Lead to write a newsletter for the group. He is interested in improving public services locally and nationally. 

Jill Reakes

Jill became a volunteer in July 2019. She has been involved in community outreach work and supporting with projects. Jill is a trained Enter and View authorised representative, represents Healthwatch at the University Hospital Bristol and Weston Patient Experience Group meetings and regularly shares information with Healthwatch staff to support them in their roles.

Andrew Rodgers

Andrew has volunteered with Healthwatch since March 2020. He is an active member of the North Somerset Prioritisation panel and Healthwatch Champion keeping staff up to date with local health and social care news stories. He is particularly interested in mental health, sexual health and primary care service provision.   

Caroline Duffy

Caroline joined Healthwatch in August 2020 having been involved in the Graham Road Surgery Patient Participation Group (PPG) which sparked her interest. Since joining as a volunteer Caroline has been involved in the North Somerset Mental Health Survey and proof reading Healthwatch reports. 

Volunteering with Healthwatch

Why do we need you?

The more information we gather, the more influence we have over shaping how health and social care develops to meet the needs of the community. Volunteers act as the eyes and ears of local people, raising issues of concern.

What do our volunteers do?

There are a number of opportunities available. You can be involved as much as you choose, but we do ask for an initial commitment of 3 months. Training will be provided and reasonable travel expenses paid. The roles currently being offered are:

  • Community Outreach – talk to local people about our services and record feedback
  • Healthwatch Representative – represent us on health and social care related boards and meetings hosted by other organisations
  • Enter and View – visit, observe and report back on services (group work) 
  • Office Support – administrative support

Who can volunteer?

We welcome applications from local people aged 18+. You will have a willingness to listen and talk to a range of people. A non-judgemental attitude and an understanding of issues of confidentiality are essential. We need people who can confidently represent our role in the community. You will be able to communicate clearly in feeding back any information you gather.


We are committed to following safeguarding guidelines for both children and vulnerable adults and will provide training in this area where appropriate. All of our volunteers will be asked to undergo a DBS check which is at no cost to yourself as part of the application process.

Why volunteer?

It’s a chance to meet new people and become more involved in your community. You will learn new skills and gain experience that could be a stepping stone into employment or training opportunities.

Find out more

If you're interested in joining us as a volunteer and would like more information or an application form, please get in touch with Volunteer Co-ordinator Julia Senior-Smith by emailing: julia@healthwatchbnssg.co.uk or phoning: 01275 854311