1. Enter and View at Yatton House

    Report -

    On the 8th February 2017 a team of trained staff and volunteers carried out an enter and view at Yatton Hall. This was to collect as much information possible on the service and make recommendations to help improve the service.

  2. The state of care in NHS acute hospitals

    Report -

    The state of care in NHS acute hospitals 2014 to 2016 presents findings from the Care Quality Commission (CQC) programme of NHS acute comprehensive inspections.

  3. Enter and view at Cherrywood House

    Report -

    On 16th May 2017 we carried out an enter and view at Cherrywood House. Our team of trained volunteers and staff entered to get information and feedback from as many people as possible.

  4. Enter and View at Silvertrees Care Home

    Report -

    On 20th June 2017 a team of trained and authorised enter and view volunteers and staff visited Silvertrees Care Home.

  5. Annual report 2016/17

    Report -

    Healthwatch North Somerset publish their annual report for the 2016/17 year

  6. Report investigating support for carers - June 2017

    Report -

    Carers UK estimate that nationally 6.8 million people provide unpaid care for a disabled, seriously-ill or older person in the UK.

  7. 2017 Board Meeting Minutes

    Report -

    Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community.

  8. AGM 2017

    Report -

    We held our 2017 AGM on Tuesday 10th October at Weston College

  9. Prioritisation Panel 2017

    Report -

    Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.

  10. Enter and View Findings from Community Hospital Minor Injuries Unit

    Report -

    Our report for the enter and view carried out at the community hospitals minor injuries unit is now available to the public. We entered and viewed the unit on 8th November 2017

  11. Enter and View at St Georges Surgery

    Report -

    Read our latest Enter and View report from St Georges Surgery. The important includes all the information we were able to gather during our visit on 28th November 2017

  12. Mendip Vale Congresbury practice enter and view

    Report -

    On 30th November our trained team of volunteers and staff carried out an enter and view visit to Mendip Vale surgery in Congresbury

  13. Enter and View at Langford General Practice

    Report -

    On 4th December 2017 we carried out an Enter and View visit at Landford General Practice. Our trained volunteers and staff members visited the practice to observe and collect information from patients and staff

  14. Heywood Surgery 7/12/2017

    Report -

    Our Enter and View report is now available for Heywood surgery following our visit on the 7th December 2017

  15. The Cedars surgery - Findings from our Enter and View

    Report -

    Read our latest Enter and View report. This report has all the information we gathered, from our observations, to comments and opinions from the public and staff and the recommendations we made to improve the service

  16. Worle Heath Centre - Enter and View report

    Report -

    Our latest Enter and View report is now available to read. This includes all the information we gathered together with our recommendations to improve the service

  17. Community Stroke Services - Report

    Report -

    We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.