1. Delays to get GP appointments

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    We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.

  2. GP Services in North Somerset - Report

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    Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis.

  3. North Somerset GP Practice Report

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    We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs.

  4. Report on GP Practice Websites

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    With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives.

  5. Public feedback report - GP Services

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    Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies.

  6. Report into missed GP appointments

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    Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs.

  7. Our latest Enter and View for Graham Road Surgery

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    We visited Graham Road surgery, Weston, earlier this year to observe the practice in action and talk to patients about their experiences of seeing a GP and further care or treatment. Read what we found and our recommendations for improvements.

  8. Latest Enter and View report: Horizon Health Centre

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    We visited Horizon Health Centre, Weston, earlier this year to observe the practice on a working day and gather feedback from patients. We heard about difficulties getting appointments and have made recommendations to help patients.

  9. Shielding stories - an insight into how vulnerable people coped in North Somerset

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    Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely.

  10. Annual Report 2021/2022

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    Your feedback helps us influence positive change and encourages the improvement of local NHS health and social care services. Take a look at everything we've been up to throughout 2021/2022.

  11. Enter and View at Graham Road Surgery

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    Our authorised representatives visited Graham Road Surgery in November 2022. We observed people's experiences, heard from patients, their carers and relatives, and spoke to staff about what's going well and where the surgery could improve.

  12. Enter and View at Horizon Health Centre

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    Our authorised representatives visited Horizon Health Centre in November 2022. We observed people's experiences, heard from patients, their carers and relatives, and spoke to staff about what's going well and where the surgery could improve.

  13. Report: your NHS menopause experience

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    A lack of compassion from healthcare professionals, difficulty identifying menopausal symptoms, and confusion around HRT and alternative treatment options are among the issues raised by almost 400 people who shared their experience with us.

  14. How will we make a difference in 2024-25?

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    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.

  15. How will we make a difference in 2023-24?

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    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.

  16. Report: Investigating local health inequalities using the Core20PLUS5 approach

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    102 people in Knowle West, Hartcliffe and Weston-super-Mare spoke to us about their experiences of health and social care. They shared the barriers and failures that prevented them from accessing local services, and what improvements are needed.