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Dr Paul Lelliott, the Deputy Chief Inspector of Hospitals at the CQC published a response to the independent review of the Mental Health Act -
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Children and young people told us they needed better mental health support in schools. We identified that there were gaps in service provision. Now, Mental Health Support Teams are being introduced to secondary schools across the local area. -
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Thanks to people sharing their their feedback about Graham Road Surgery with us, we've helped the surgery identify the issues that are negatively affecting patients and make changes in order to improve the quality of care. -
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In 2022-23, we supported more than 1000 people and held almost 150 learning sessions to help older adults learn about the NHS app and develop the skills to order prescriptions, view test results, book GP appointments, and access online consultations. -
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When plans were drawn up to bring about the next stage of the development of Weston General Hospital, we were asked to facilitate the inclusion of local views and experiences to ensure any changes would benefit people of all ages and levels of need. -
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The Government has recently published its Green Paper on how our health care in the 2020s will be “proactive, predictive, and allow for personalised prevention.” -
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While most hearing people take daily communication for granted, there are barriers everywhere for Terry, who is profoundly deaf. -
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"I am not an expert on health matters. However, being able to contribute in oiling the wheels of the information flow and sharing of ideas is fantastic." Read Terry's volunteer story. -
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Jackie is a office support volunteer who started in May 2019. She supports the staff in the office with a variety of duties two mornings a week, -
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The Reality of Growing Up with Hearing Loss – Action On Hearing Loss: RNID
Kim’s Blog -
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Thanks John, your work means patients' voices are heard by key decision makers at local hospitals. -
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Thank you to our volunteer and Director Tim who is keen to raise the profile of Healthwatch wherever he goes. He loves going to hospital meetings and has attended a lot over the last eight years - with the most recent streaming on YouTube! -
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"Staff at Brockway Medical Centre made me feel what I was doing was important, not just for me but for everyone else," Julie tells us having her vaccine was a very uplifting experience and one she will cherish. -
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Mental health issues are widespread and of significant concern to new parents, but many face substantial difficulties accessing mental health services. Mothers from across the local area told us about their experiences. -
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The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together.