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News -
The number of people avoiding an NHS appointment because they can’t afford travel almost doubled between October and December as the cost of living crisis is forcing many to change how they use health and care services. -
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In 2022-23, we supported more than 1000 people and held almost 150 learning sessions to help older adults learn about the NHS app and develop the skills to order prescriptions, view test results, book GP appointments, and access online consultations. -
News -
See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 7:30pm on January 24 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
News -
The NHS@Home service offers hospital-level care and remote monitoring in an individual’s home, providing an alternative to hospital admission, or helping them to return home promptly following an inpatient stay. -
Report -
Download an Easy Read version of our 'Have your say' form. -
News -
Local NHS leaders are focusing on helping people get home quicker after accidents and emergencies, with special units planned to assess and treat people more quickly so that they can return home sooner working closely with teams in the community. -
Report -
Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services. -
News -
Three of the four wards for working age adults managed by Avon and Wiltshire Mental Health Partnership NHS Trust were inspected by the Care Quality Commission in January 2023. -
Advice and Information -
Research from Macmillan Cancer Support has identified rising costs and exhaustion as being among the biggest issues people living with cancer in the UK are currently facing. -
Advice and Information -
Parliament's Health and Social Care Committee has launched an inquiry into dentistry following a survey that showed 90% of practices across the UK were not accepting new adult NHS patients. -
News -
Many women are struggling to access the support they need for their mental health during and after pregnancy. Only 1 in 5 were satisfied with the time their GP spent talking to them about their mental health at their six-week postnatal check. -
News -
A spring COVID-19 vaccination is being offered to people who are most vulnerable to infection. Appointments will be available between 17 April 2023 and 30 June 2023, and eligible people can book an appointment now. -
News -
We’ve permanently relocated to The Galleries in Broadmead, Bristol. Pop in to share your feedback with us, find out about volunteering opportunities, or get information about local health and social care services. -
Report -
Our communications strategy for 2023 - 2024 sets out the purpose and goals of our communications. This includes how we use our various communication channels, including digital and face-to-face engagement, to achieve our vision and mission. -
News -
Sexual safety incidents on mixed wards and environmental risks were among the issues identified by the Care Quality Commission, independent regulator for health and social care services in England. -
Report -
Our authorised representatives visited Graham Road Surgery in November 2022. We observed people's experiences, heard from patients, their carers and relatives, and spoke to staff about what's going well and where the surgery could improve. -
Report -
Our authorised representatives visited Horizon Health Centre in November 2022. We observed people's experiences, heard from patients, their carers and relatives, and spoke to staff about what's going well and where the surgery could improve. -
News -
The independent regulator for health and social care services in England undertook an inspection of E-Zec Medical Transport Services Ltd in January 2023. -
Advice and Information -
First and second COVID-19 vaccinations will end on 30 June 2023. This means any unvaccinated people aged 18 and over who want both doses have until Friday 5 May to get their first COVID vaccination.
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News -
How does sharing your feedback make a difference? Join our next Prioritisation Panel at 7:30pm on May 10 (via Zoom), to find out how your comments and concerns influence local health and social care services. -
News -
Research shows that continuity of care - receiving care from the same midwife or team of midwives - is best practice in maternity care. But we spoke to new mothers whose experiences show that services don’t always implement it. -
Advice and Information -
Caring can be rewarding, but many carers need help at some point. Alliance Homes offers a range of support for carers in North Somerset, including groups and opportunities to meet other carers, and help with financial support and
benefits. -
Blog -
Mental health issues are widespread and of significant concern to new parents, but many face substantial difficulties accessing mental health services. Mothers from across the local area told us about their experiences. -
News -
The NHS is encouraging people to come forward for their spring COVID-19 top-up vaccination before the seasonal campaign ends at the end of June 2023. Friday 30 June is also the last chance to get your first or second COVID vaccine. -
News -
We want to know how GP surgeries can make it easier for people to look after their health and what you enjoy about your practice. Complete a 10-minute survey and if you'd like to enter our prize draw, you could win one of three £20 shopping vouchers. -
Report -
Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services. -
Advice and Information -
The infopool is a new website offering simple, clear information about prostate cancer. It will help you understand the different tests and treatments available, and includes information on clinical trials you may be suitable for. -
Advice and Information -
ChatHealth is a confidential text service enabling young people to discuss a range of issues with a school nurse, including emotional health, relationships, stress, self-esteem, bullying, drugs/alcohol and sexual health. -
Response -
When plans were drawn up to bring about the next stage of the development of Weston General Hospital, we were asked to facilitate the inclusion of local views and experiences to ensure any changes would benefit people of all ages and levels of need. -
Blog -
The commitment to personalised care has been a cornerstone of NHS policy on maternity care for many years. A crucial part of personalised care is good communication, listening and agreeing on actions together. -
Advice and Information -
Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians. -
Report -
GPs, hospital services, and NHS dentistry were the three topics we heard most about from you in the first half of 2023. In total, we received 127 pieces of feedback. -
Advice and Information -
St John Ambulance has set up the CPR Community Network to ensure that everyone has access to basic life support training in person, online or by using their Resource Hub to give you the confidence to respond in an emergency. -
News -
Have you been impacted by cancelled care? Healthwatch England commissioned Yonder Data Solutions to run an online survey to learn about the impact of postponements and cancellations of recent or planned care or appointments in 2023. -
Report -
A lack of compassion from healthcare professionals, difficulty identifying menopausal symptoms, and confusion around HRT and alternative treatment options are among the issues raised by almost 400 people who shared their experience with us. -
News -
In the latest inspection, carried out in July 2023, the Care Quality Commission (CQC) focused on the areas highlighted in the warning notice issued in January. The service remains rated as 'requires improvement'. -
News -
The Care Quality Commission, independent regulator of health and social care services in England, has rated both surgeries ‘inadequate’ – the lowest rating – and given them six months for improvement. -
News -
We had the opportunity to share our work and future plans with Louise, members of the Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB), and Councillor Helen Holland - Co-Chair of the local Health and Wellbeing Board. -
Advice and Information -
NHS England has announced that it is bringing forward the roll out of this year’s autumn/winter flu and COVID-19 vaccination programme, with vaccinations now set to start on 11th September 2023. Adult care home residents and those most at risk will be the first groups to be offered the vaccines. -
News -
Lucy Letby was found guilty on the 21st August 2023 of murdering seven babies at the Countess of Chester Hospital between 2015 and 2016, while working as a nurse. She was also convicted of trying to kill six other infants. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
Report -
Read the minutes of our July 12 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change. -
Advice and Information -
Over the next 18 months, Portishead residents will be able to attend a series of workshops to support their wellbeing needs. -
Report -
The main purpose of our Prioritisation Panel meetings is to represent the voice of people living in living in the local area, and making positive changes to health and social care services. -
News -
What would your top priority be in a new 'Experience of Care' strategy? These are two of the questions University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) are asking you to share your views on as they set out to co-design their new strategy. -
News -
The Care Quality Commission found Avon and Wiltshire Mental Health Partnership NHS Trust must improve in a number of areas, including monitoring the conduct of temporary staff, and considering the level of noise and the impact on patients. -
News -
We're looking to hear from people who are not currently receiving support from adult social care services. We'd like you to tell us what you know about social care and how you would like to be supported if and when needed. Your views will help North Somerset Council plan their future services. -
Report -
Read the minutes of our September 27 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.