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Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control. -
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We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
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Mental health is high on the agenda of both Healthwatch North Somerset and Healthwatch England. The picture locally is not a pretty one, and as an organisation, Healthwatch North Somerset has received details of a number of issues from the public. -
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Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
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We are pleased to announce that our annual report for the year 2013 / 2014 is now published -
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To contribute to the special enquiry, Healthwatch North Somerset chose to seek the views of service users at a local drop in centre for the homeless and vulnerably housed. -
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With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
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The hospital discharge process has become a topic that requires attention in North Somerset, and across the country. -
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Weston General Hospital is due to be inspected by the CQC between January and March 2015. -
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The inspections – which are carried out by a mixture of inspectors, clinicians, and experts by experience – will assess whether the service overall is: safe, effective, caring, responsive to people’s needs and well-led. -
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Our Annual General Meeting was held on Wednesday 1st October 2014 at Nailsea Methodist Church -
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Healthwatch North Somerset assisted in leading a workshop at the Dementia Challenge Conference at the Winter Gardens on 3rd November 2014 entitled Valuing Your Voice – Improving Local Services. -
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Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
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Tell us about your care – Care Quality Commission announces new partnership with The Silver Line -
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The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline to help reach out to even more elderly people who are cared for in their homes and in residential care. -
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NHS England have published an independent report into the future care of people with learning disabilities. -
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In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care. -
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The Care Act 2014 is a law bringing all previous bits of legislation related to social care together in one place, and to modernise or update the law where necessary. -
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Those who witness poor care being denied right to complain by NHS -
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Following their recent board meeting, the NHS Trust Development Authority (NHS TDA) has approved the next stage of Weston Area Health NHS Trust’s acquisition. -
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21% of patients in England can now access their medical record online -
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Health and adult social care must embrace complaints to help improve the services.
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We enjoyed being out and about and speaking to so many people in Clevedon today -
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Now the number of patients being seen and treated in under four hours at Bristol Royal Infirmary’s A&E has fallen to 83 per cent. The hospital’s previous average was around 92 to 93 per cent.
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Weston General Hospital is suffering under the effects of Norovirus, and two wards remain shut because an outbreak was discovered last week. -
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Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
News -
People with learning disabilities in North Somerset are set to benefit from £213,000 of funding to help them live more independently in their own homes thanks to a successful bid by North Somerset Council. -
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North Somerset Community Partnership’s (NSCP) Lend a Hand scheme urges residents across the district to check on vulnerable relatives or neighbours and make sure they have enough warmth, food, drink and medication. -
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Parents should show more “tough love” for their children – and stop feeding them as though it was Christmas every day, the head of the NHS has said. Simon Stevens urged families to make a fresh start in their eating habits -
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The Prime Minister, Theresa May has announced that there will be more help for schools and health services to deal with the “hidden injustice” of mental illness. -
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National Audit Office claims Department of Health plans for 7 day GPs not thought out and claims Department of Health has not ascertained source of funding or cost of extended services -
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Everyone with learning disabilities should have their mental health checked annually, NICE says, as fears thousands may be un-diagnosed -
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By Healthwatch England National Director Imelda Redmond on 26/01/17
Concerns raised by the public indicate services need better information to ensure timely support to those in need. -
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The answer is, in short no, but this was one of the 10 common problems found when the Healthwork network spoke to over 11,000 people about their experiences of Primary Care. -
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On the 8th February 2017 a team of trained staff and volunteers carried out an enter and view at Yatton Hall. This was to collect as much information possible on the service and make recommendations to help improve the service. -
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Healthcare leaders in the district are urging people to reduce medication waste. Repeat prescriptions which are no longer needed and people taking their medication incorrectly contribute to the hefty £1.2million annual spend on medication waste -
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The NHS ‘Five Year Forward View’ identified the need to address three big challenges in order to meet the health and social care needs of the general public within the budget available. -
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University Hospitals Bristol NHS Foundation Trust are looking for new governors. -
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North Somerset Clinical Commissioning Group are inviting you to share your views about the future of Weston General Hospital. -
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North Somerset Clinical Commissioning group are holding three engagement events about Weston Hospital and they want you to attend and have your say. -
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Macmillan Cancer Support advisors will be in Queens Square from 10am-4pm to provide support and information for people who are worried about cancer. -
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St Brigas Residential Home for Adults with Learning Disabilities, in Jesmond Road, was visited by the health and social care watchdog last year, with the subsequent report this week judging the service to require improvement. -
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Dr Mary Backhouse, the chief clinical officer of NHS North Somerset Clinical Commissioning Group (CCG), says planned changes to North Somerset’s only A&E will not mean it becomes redundant. -
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NHS England will be leading a review of low value prescription items from April 2017 and introducing new guidance for Clinical Commissioning Groups (CCGs), with a view to substantially saving NHS expenditure in this area. -
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Imagine the scene. Up and down the country, local NHS leaders are crowded into meeting rooms discussing information transfers and ambulatory care, when someone jumps up and shouts “I’ve had enough of sticky toffee puddings”! -
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Tyntesfield Medical Group was commended during a recent inspection by the Care Quality Commission (CQC) for utilising sports centres, dieting groups and charities. -
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Julia Ross has been appointed as the Chief Officer for the Bristol, North Somerset and South Gloucestershire (BNSSG) Clinical Commissioning Group (CCG) -
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The state of care in NHS acute hospitals 2014 to 2016 presents findings from the Care Quality Commission (CQC) programme of NHS acute comprehensive inspections. -
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On 16th May 2017 we carried out an enter and view at Cherrywood House. Our team of trained volunteers and staff entered to get information and feedback from as many people as possible. -
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The charity ‘Action on Hearing Loss’ have developed information to help you understand the level of service your GP practice should offer you and how you can positively challenge a GP practice that isn’t yet fully accessible.