1. Public meeting report - Personalisation

    Report -

    Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control.

  2. Community Transport Report

    Report -

    We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.

  3. Public meeting report - teenage mental health

    Report -

    Mental health is high on the agenda of both Healthwatch North Somerset and Healthwatch England. The picture locally is not a pretty one, and as an organisation, Healthwatch North Somerset has received details of a number of issues from the public.

  4. GP Services in North Somerset - Report

    Report -

    Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis.

  5. Annual report 2013/2014

    Report -

    We are pleased to announce that our annual report for the year 2013 / 2014 is now published

  6. Hospital discharge report - July 2014

    Report -

    To contribute to the special enquiry, Healthwatch North Somerset chose to seek the views of service users at a local drop in centre for the homeless and vulnerably housed.

  7. Report on GP Practice Websites

    Report -

    With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives.

  8. Public Meeting Report - Hospital Discharge

    Report -

    The hospital discharge process has become a topic that requires attention in North Somerset, and across the country.

  9. Weston General Hospital Inspection

    News -

    Weston General Hospital is due to be inspected by the CQC between January and March 2015.

  10. Weston Hospital CQC Inspection

    News -

    The inspections – which are carried out by a mixture of inspectors, clinicians, and experts by experience – will assess whether the service overall is: safe, effective, caring, responsive to people’s needs and well-led.

  11. AGM 2014

    Report -

    Our Annual General Meeting was held on Wednesday 1st October 2014 at Nailsea Methodist Church

  12. Dementia Challenge Conference

    Report -

    Healthwatch North Somerset assisted in leading a workshop at the Dementia Challenge Conference at the Winter Gardens on 3rd November 2014 entitled Valuing Your Voice – Improving Local Services.

  13. 2014 Board meeting minutes

    Report -

    Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community.

  14. Care Quality Commission announces partnership

    News -

    Tell us about your care – Care Quality Commission announces new partnership with The Silver Line

  15. Tell us about your care - CQC announces partnership with The Silver Line

    News -

    The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline to help reach out to even more elderly people who are cared for in their homes and in residential care.

  16. Independent report demands action on care of people with learning disabilities

    News -

    NHS England have published an independent report into the future care of people with learning disabilities.

  17. Intelligent monitoring of GP practices

    News -

    In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care.

  18. The Care Act 2014

    News -

    The Care Act 2014 is a law bringing all previous bits of legislation related to social care together in one place, and to modernise or update the law where necessary.

  19. People's right to complain

    News -

    Those who witness poor care being denied right to complain by NHS

  20. Weston Hospital acquisition

    News -

    Following their recent board meeting, the NHS Trust Development Authority (NHS TDA) has approved the next stage of Weston Area Health NHS Trust’s acquisition.

  21. Accessing records online

    News -

    21% of patients in England can now access their medical record online

  22. Embrace complaints to improve

    News -

    Health and adult social care must embrace complaints to help improve the services.

  23. Healthwatch North Somerset out and about

    News -

    We enjoyed being out and about and speaking to so many people in Clevedon today

  24. Bristol Royal Infirmary struggling

    News -

    Now the number of patients being seen and treated in under four hours at Bristol Royal Infirmary’s A&E has fallen to 83 per cent. The hospital’s previous average was around 92 to 93 per cent.

  25. Norovirus at WestonHospital

    News -

    Weston General Hospital is suffering under the effects of Norovirus, and two wards remain shut because an outbreak was discovered last week.

  26. 2015 Board Meeting Minutes

    Report -

    Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community.

  27. Healthwatch North Somerset Partners

    Advice and Information -

    Our are local organisations who share our passion for putting local people at the heart of health and social care. We strive to capture the views of as many diverse populations within the county that we can, especially hard to reach communities.

  28. Accessible Information

    Advice and Information -

    The Accessible Information Standard requires any organisation providing NHS or social care to communicate in a way that everybody can understand, regardless of their circumstances.

  29. Frequently Asked Questions

    Advice and Information -

    We have put together some answers to the most frequently asked questions about Healthwatch North Somerset, including who we are, what powers we have and how important feedback from the public is.

  30. Safeguarding

    Advice and Information -

    Safeguarding is designed to protect children and vulnerable adults from harm, abuse or neglect, and remove them from abusive situations.

  31. BBC Points West

    News -

    Healthwatch North Somerset welcomes outcome for patients in WSM

  32. CQC report of Graham Road & Clarence Park surgeries

    News -

    CQC Reports on the future of Graham Road Surgery and Clarence Park Surgery Weston-super-Mare

  33. Healhwatch network reveals top priorities for 2019

    News -

    HEALTHWATCH NETWORK REVEALS TOP PRIORITIES FOR 2019

  34. NHS long term plans

    News -

    NHS England leaders say that the Long Term Plan could save up to 500,000 lives over the next ten years by focusing on prevention and early detection.

  35. Plans to investigate re-admission to hospital

    News -

    New plans to investigate rising emergency readmissons to hospitals announced in response to concerns raised by patients

  36. Invitation to join NSCP's Involvement Group

    News -

    Invitation to Join NSCP’s Patient and Public Involvement Group

  37. The Care Forum - Action plan to reduce smoking in pregnancy

    Report -

    The Care Forum was commissioned to deliver an engagement project by the BNSSG Clinical Commissioning Group. The brief was to recruit and engage with women who did not stop smoking during pregnancy, in order to discuss why this was

  38. NHS leaders set out their vision

    News -

    NHS LEADERS SET OUT VISION FOR VIBRANT WESTON HOSPITAL AT THE HEART OF LOCAL HEALTH SERVICES

  39. University Hospitals Bristol - Our 2025 vision

    News -

    Have your say at this public engagement event. We will present our plans for the future of our hospitals

  40. Healthy Weston

    News -

    Frequently Asked Questions answered from the Healthy Weston project

  41. Registering with your GP

    News -

    Understanding your rights when registering with your GP

  42. Four Questions to get the most out of your conversation with your doctor

    News -

    From Healthwatch England:

    Feel in control of your healthcare with these four questions and make a decision that’s right for you.

  43. Changes to Clarence Park and Graham Road surgeries

    News -

    Going Forward Together
    Have your say about our future changes.

  44. NHS launches new Apps Library

    News -

    The NHS has recently launched the NHS Apps Library.

  45. Healthwatch brings peoples voices to Westminster

    News -

    Over 100 Healthwatch representatives from across the country came together to meet their MPs at an event in parliament last week.

  46. New proposals around Weston hospital

    News -

    IMPORTANT NEW proposals around healthcare and the Hospital in WSM

  47. BBC - Young people told "Become a care worker"

    News -

    BBC reports young people in England are being targeted by the government in a bid to recruit thousands of more care workers.

  48. Using technology to build a stronger Healthwatch community

    News -

    From Healthwatch England:

    With 152 Healthwatch organisations across the country, we need to make good use of technology to help our teams connect and learn from each other.

  49. BBC - Is young people's mental health getting worse?

    News -

    From the BBC - Poor mental health among children and young people has been described as an epidemic and an “escalating crisis”.

  50. NHS to roll out lung cancer scanners

    News -

    The NHS are going to roll out lung cancer scanning trucks across the country