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Report -
Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control. -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
Report -
Mental health is high on the agenda of both Healthwatch North Somerset and Healthwatch England. The picture locally is not a pretty one, and as an organisation, Healthwatch North Somerset has received details of a number of issues from the public. -
Report -
Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
Report -
We are pleased to announce that our annual report for the year 2013 / 2014 is now published -
Report -
To contribute to the special enquiry, Healthwatch North Somerset chose to seek the views of service users at a local drop in centre for the homeless and vulnerably housed. -
Report -
With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
Report -
The hospital discharge process has become a topic that requires attention in North Somerset, and across the country. -
News -
Weston General Hospital is due to be inspected by the CQC between January and March 2015. -
News -
The inspections – which are carried out by a mixture of inspectors, clinicians, and experts by experience – will assess whether the service overall is: safe, effective, caring, responsive to people’s needs and well-led. -
Report -
Our Annual General Meeting was held on Wednesday 1st October 2014 at Nailsea Methodist Church -
Report -
Healthwatch North Somerset assisted in leading a workshop at the Dementia Challenge Conference at the Winter Gardens on 3rd November 2014 entitled Valuing Your Voice – Improving Local Services. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
News -
Tell us about your care – Care Quality Commission announces new partnership with The Silver Line -
News -
The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline to help reach out to even more elderly people who are cared for in their homes and in residential care. -
News -
NHS England have published an independent report into the future care of people with learning disabilities. -
News -
In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care. -
News -
The Care Act 2014 is a law bringing all previous bits of legislation related to social care together in one place, and to modernise or update the law where necessary. -
News -
Those who witness poor care being denied right to complain by NHS -
News -
Following their recent board meeting, the NHS Trust Development Authority (NHS TDA) has approved the next stage of Weston Area Health NHS Trust’s acquisition. -
News -
21% of patients in England can now access their medical record online -
News -
Health and adult social care must embrace complaints to help improve the services.
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News -
We enjoyed being out and about and speaking to so many people in Clevedon today -
News -
Now the number of patients being seen and treated in under four hours at Bristol Royal Infirmary’s A&E has fallen to 83 per cent. The hospital’s previous average was around 92 to 93 per cent.
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News -
Weston General Hospital is suffering under the effects of Norovirus, and two wards remain shut because an outbreak was discovered last week. -
Report -
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
News -
Patients should attend outpatient appointments at Weston Hospital as normal despite a rise in Covid-19 admissions. The A & E department is also open but people are advised to call NHS 111 first if it is not a life-threatening emergency. -
Advice and Information -
Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Watch our video to find out. -
News -
If you’re over 80 and still haven’t had your Covid-19 vaccine the message is – you’ll be contacted very soon. By the end of this week, every neighbourhood area in BNSSG will have a GP practice vaccination centre up and running. -
News -
While cases in Bristol and South Gloucestershire have fallen, COVID-19 cases in North Somerset are up by 10%, with a total of 880 cases recorded. -
News -
Many people are struggling with substance abuse and addiction are stuck in a vicious circle - and vice versa. A contributing factor can be adverse childhood experiences (ACEs). -
News -
If you have certain allergies you may be concerned about whether you should get the Covid vaccine. In most cases the vaccine is safe, even for people with a history of reactions to certain drugs and food. Here's the latest allergy information. -
Advice and Information -
Do you need help with arranging transport for your COVID-19 injection? Have you been contacted about your vaccination but don't have a way of getting to your surgery? Our latest pamphlet contains all the information you need to get there safely. -
News -
Steve Thornton, whose experiences helped us form a survey about the support available for recovery from both addiction and mental health, said he was “pushed around the system for many years” before someone finally was able to help him. -
Advice and Information -
It's always important to be registered with a GP - but it's particularly important if you're caring for someone vulnerable. If you're not registered, you may not get your COVID-19 vaccination at the right time. -
News -
Joe has been "languishing on waiting lists and waiting for phonecalls" for over a year trying to get mental health support. We put him in touch with the Patient Advice and Liaison Service and he has now been able to see a psychiatrist. -
News -
59.5% of all the coronavirus deaths between the 24th January and the 20th November 2020 were disabled people, the latest data from the Office for National Statistics has revealed. -
News -
At our Prioritisation Panel you can hear first hand how Healthwatch uses your feedback to understand the city's key health issues and works to bring about resolutions to help everyone have better health and care. -
News -
People who have learning disabilities or a mental health condition can have their vaccination experience made easier for them. Healthwatch and the local clinical commissioning group put on a webinar to explain extra support or help that's available. -
News -
Are you an unpaid parent carer in North Somerset? Take part in our Forum on Thursday (February 25th) morning or next Thursday (March 4th) evening over Zoom. We need your views so we know about the support and help you might need in the future. -
News -
Find out more about how to get on your GPs learning disability register to ensure you have the Covid-19 vaccine. Being on the register also means you should be invited to have an important health check-up to pick up any symptoms of illness. -
Advice and Information -
One of our volunteers, Jemma Ballinger, says while it is great news that people on the learning disability register will be prioritised to have the vaccine, they will still often need a lot of reassurance and understanding to receive it. -
Advice and Information -
NHS dental care has been massively impacted by the COVID-19 pandemic, and it's been almost impossible to find an NHS dentist that's accepting new patients or doing emergency treatment. -
Blog -
"Staff at Brockway Medical Centre made me feel what I was doing was important, not just for me but for everyone else," Julie tells us having her vaccine was a very uplifting experience and one she will cherish. -
News -
Sayd Ahmed from North Somerset Bangladeshi Association has been on a mission to speak to all Asian households in the area to encourage them the Covid vaccine is safe. He told HW he spoke to 2,200 people and they all were in favour of having it. -
News -
The pandemic has shown the importance of collaboration to help everyone get the care they need. This is the principle behind the new regional Integrated Care System, which began operating from today, April 1. -
Advice and Information -
Radio presenter and Asperger's champion Alex Manners spoke to Healthwatch ahead of his talk organised by Bristol Autism Support tomorrow (April 7th). His tips for coping with the pressures of Covid-19? "Find a project and focus on the next few days." -
Report -
Our latest report examines the impact of the COVID-19 pandemic on community mental health services in North Somerset and makes recommendations for change to improve access to services. -
News -
If you or a loved one has suffered a stroke, register for a free, monthly drop-in session to learn more about how to manage life after a stroke. -
News -
Do you have a view on the proposed relocation of Graham Road Surgery in Weston-super-Mare? Join a series of workshops for patients and local residents to get involved in the design and development of services as part of the proposed relocation.