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News -
Our North Somerset volunteer Patricia and husband Garry celebrated their Golden Wedding anniversary lockdown style with dinner for two – delivered to the front door. -
Advice and Information -
Shielding letters have been sent out to those the Government consider extremely vulnerable. It contains information for them, family and their carers. -
Blog -
"I am not an expert on health matters. However, being able to contribute in oiling the wheels of the information flow and sharing of ideas is fantastic." Read Terry's volunteer story. -
Advice and Information -
Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides. -
News -
If you are at home self-isolating and need a support lifeline you can now call our team to find the right type of help from the new army of NHS Responders. -
News -
The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services. -
Blog -
Jackie is a office support volunteer who started in May 2019. She supports the staff in the office with a variety of duties two mornings a week, -
Page -
Join us and keep up to date with all the latest news, activities, reports and research. -
Page -
Our volunteers support us in many different ways. From speaking to local people to find out what they think about health and care, to using these views to influence those who run services, volunteers play an important role at Healthwatch. -
Report -
Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint. -
Advice and Information -
If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset. -
News -
Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic. -
News -
Pioneering technology to zap away excruciating headaches is to receive NHS England funding and could be prescribed to North Somerset patients soon. -
News -
A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission. -
Report -
A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients. -
News -
Happy Talk....Charity We Are Aware is running an all day conversation on Zoom to raise awareness of mental health and the importance of connecting with others to boost your mood! -
Blog -
Thanks John, your work means patients' voices are heard by key decision makers at local hospitals. -
Blog -
Thank you to our volunteer and Director Tim who is keen to raise the profile of Healthwatch wherever he goes. He loves going to hospital meetings and has attended a lot over the last eight years - with the most recent streaming on YouTube! -
News -
There have been no new Covid-19 cases identified at Weston Hospital after inpatients were re-tested this week. Work is ongoing so it can reopen “as soon as possible,” according to the hospital's CEO. -
News -
Weston Hospital has now fully reopened and patients who have an appointment scheduled from today onwards should just attend at their allocated time. The A&E service is also now operational again from 8am to 10pm. -
News -
Large scale research and data collection is needed to tackle “humbling inequalities" in Covid-19 death rates, according to the new Public Health England report. We want our feedback to build an understanding of health experiences of BAME groups. -
News -
The new crisis centre planned for Weston-super-Mare has taken a step forward with a provider now being sought for the scheme. -
Report -
Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements. -
Report -
We visited Graham Road surgery, Weston, earlier this year to observe the practice in action and talk to patients about their experiences of seeing a GP and further care or treatment. Read what we found and our recommendations for improvements. -
Report -
We visited Horizon Health Centre, Weston, earlier this year to observe the practice on a working day and gather feedback from patients. We heard about difficulties getting appointments and have made recommendations to help patients. -
Report -
First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings. -
Report -
Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely. -
News -
A new NHS centre to investigate the effects of race and ethnicity on people’s health has got the go ahead after Covid 19 helped to focus minds on the continuing problem of racism in medicine. -
News -
Communication needs to improve for patients as Lee, of Portishead, was kept waiting for months with a painful hernia. He had no idea if he was on a waiting list for an operation after #Covid-19 struck. -
News -
A new 24/7 phoneline to help people cope with the pressures of Covid-19 and beyond has been launched for people in the Bristol, North Somerset and South Glos region. -
News -
People are being warned to be more vigilant with 53 coronavirus cases reported in the last week in North Somerset. This means it has the highest number of cases per 100,000 people in the South West of 25. The national average is 15. -
News -
An open letter outlining plans to get services back to their pre-pandemic levels but still ensure everyone’s safety has been released. -
News -
Our new mental health survey has been created with help from people who use Community Mental Health Services. Filling it in for yourself or loved ones will help us understand how services are working for those who need them the most. -
Report -
Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic. -
News -
Joe, from Clapton-in-Gordano in North Somerset, lives with a mental health condition called depersonalisation disorder. -
News -
AGM papers for 12th October 6-7pm -
News -
Bladder and Bowel problems are not openly talked about and affect many people. Please help us to understand your needs, experiences and concerns by completing our survey. Closes 30th November.
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News -
Bladder and Bowel problems are not openly talked about and affect many people. Help us to understand your needs, experiences and concerns by completing our survey by November 30th 2020.
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News -
Contact tracing is working well in the South West with an 83.3 per cent success rate compared to a national average of 77 per cent. -
News -
Sir Michael Marmot author of the landmark report Marmot Review: Fair Society, Healthy Lives spoke to Healthwatch about how the Covid-19 pandemic has “amplified” health inequalities even further. -
News -
CASS have been working closely with the Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (BNSSG CCG) over the last few months to ensure all communities in Bristol receive accessible information about COVID-19.