1. Annual Report 2022/2023

    Report -

    Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services.

  2. The way you make a complaint about some NHS services has changed

    Advice and Information -

    Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians.

  3. A third of people in England lack confidence they can access critical NHS services

    News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.