1. Hundreds more people to benefit from NHS care in the comfort of their own homes this winter

    News -

    The NHS@Home service offers hospital-level care and remote monitoring in an individual’s home, providing an alternative to hospital admission, or helping them to return home promptly following an inpatient stay.

  2. Next steps in enhancing urgent care at Weston General Hospital

    News -

    Local NHS leaders are focusing on helping people get home quicker after accidents and emergencies, with special units planned to assess and treat people more quickly so that they can return home sooner working closely with teams in the community.

  3. Long stay and rehabilitation mental health wards rated 'good' by independent regulator

    News -

    Three of the four wards for working age adults managed by Avon and Wiltshire Mental Health Partnership NHS Trust were inspected by the Care Quality Commission in January 2023.

  4. Safety concerns raised after inspection of acute psychiatric wards and psychiatric intensive care units

    News -

    Sexual safety incidents on mixed wards and environmental risks were among the issues identified by the Care Quality Commission, independent regulator for health and social care services in England.

  5. 'One patient was waiting over 9 hours to be collected' - Care Quality Commission raises concerns over waiting times for community transport provider E-Zec Medical Transport Services Ltd

    News -

    The independent regulator for health and social care services in England undertook an inspection of E-Zec Medical Transport Services Ltd in January 2023.

  6. Annual Report 2022/2023

    Report -

    Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services.

  7. The infopool: information for people affected by prostate cancer

    Advice and Information -

    The infopool is a new website offering simple, clear information about prostate cancer. It will help you understand the different tests and treatments available, and includes information on clinical trials you may be suitable for.

  8. Influencing better planned and emergency care

    Response -

    When plans were drawn up to bring about the next stage of the development of Weston General Hospital, we were asked to facilitate the inclusion of local views and experiences to ensure any changes would benefit people of all ages and levels of need.

  9. British Sign Language first aid resources now available from St John Ambulance

    Advice and Information -

    St John Ambulance has set up the CPR Community Network to ensure that everyone has access to basic life support training in person, online or by using their Resource Hub to give you the confidence to respond in an emergency.

  10. E-Zec Medical Transport re-inspected by regulator following warning notice

    News -

    In the latest inspection, carried out in July 2023, the Care Quality Commission (CQC) focused on the areas highlighted in the warning notice issued in January. The service remains rated as 'requires improvement'.

  11. Our statement following the conviction of Lucy Letby

    News -

    Lucy Letby was found guilty on the 21st August 2023 of murdering seven babies at the Countess of Chester Hospital between 2015 and 2016, while working as a nurse. She was also convicted of trying to kill six other infants.

  12. A third of people in England lack confidence they can access critical NHS services

    News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  13. How would you describe an outstanding experience of care?

    News -

    What would your top priority be in a new 'Experience of Care' strategy? These are two of the questions University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) are asking you to share your views on as they set out to co-design their new strategy.

  14. Mental health trust told to improve its secure mental health and forensic inpatient wards

    News -

    The Care Quality Commission found Avon and Wiltshire Mental Health Partnership NHS Trust must improve in a number of areas, including monitoring the conduct of temporary staff, and considering the level of noise and the impact on patients.

  15. How can NHS@Home support you this winter?

    Advice and Information -

    NHS@Home offers healthcare in your home or normal place of residence, rather than in hospital. It can offer an alternative to going into hospital when you are unwell, and it can help you return home from hospital more quickly.

  16. NHS waiting list in England hits a record high

    News -

    For the first time, the NHS has published the number of individual patients on the waiting list – 6.5 million – in addition to the total number of appointments and treatments currently on the waiting list – 7.77 million.

  17. Extra investment in local health services to boost winter capacity and speed up hospital discharge

    News -

    Health and care partners in Bristol, North Somerset and South Gloucestershire (BNSSG) are investing an extra £40m into services to boost capacity and speed up hospital discharge during the challenging winter months. Planning for this winter began in February, with significant extra funding allocated to winter schemes to maintain safe and effective care for local people.

  18. One in four NHS staff experience harassment at work

    News -

    In each of the last four years the NHS Staff Survey has shown that more than one in four staff has experienced harassment, bullying or abuse from patients and members of the public while at work.

  19. The impact of postponements and cancellations of recent or planned care or appointments

    News -

    Have you been impacted by cancelled care? Healthwatch England commissioned Yonder Data Solutions to run an online survey to learn about the impact of postponements and cancellations of recent or planned care or appointments in 2023.

  20. How will we make a difference in 2023-24?

    Report -

    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.