1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Dental Services - Report

    Report -

    One of the key issues that people in North Somerset discuss with Healthwatch North Somerset is difficulties experienced accessing NHS dental services, in particular in areas outside of Weston-super-Mare.

  3. Dentistry during Covid-19

    Report -

    Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic.

  4. Zoom in for our next Prioritisation Panel meeting on February 23

    News -

    At our Prioritisation Panel you can hear first hand how Healthwatch uses your feedback to understand the city's key health issues and works to bring about resolutions to help everyone have better health and care.

  5. Advice for NHS Dental Contractors: updating your NHS website profile

    Advice and Information -

    Many dental practices are not updating their information on the NHS website. The Department of Health and Social Care, NHS England, and Healthwatch are urging dental contractors to review their profiles, to help patients find dental care more easily.

  6. South West to receive almost £5 million to provide additional dental appointments

    News -

    £50 million will be made available to the NHS in England to allow people suffering from oral pain, disease, and infection to get the care they need. £4,726,000 has been allocated to the South West.

  7. Annual Report 2021/2022

    Report -

    Your feedback helps us influence positive change and encourages the improvement of local NHS health and social care services. Take a look at everything we've been up to throughout 2021/2022.

  8. 'The barriers to accessing timely care can put people’s lives at risk' - Healthwatch England's response to the Care Quality Commission's 'State of Care' report

    News -

    The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.'

  9. What to do if you can't find an NHS dentist

    Advice and Information -

    NHS dental care has been massively impacted by the COVID-19 pandemic, and it's been almost impossible to find an NHS dentist that's accepting new patients or doing emergency treatment.

  10. MPs to examine struggle to access NHS dentistry services

    Advice and Information -

    Parliament's Health and Social Care Committee has launched an inquiry into dentistry following a survey that showed 90% of practices across the UK were not accepting new adult NHS patients.

  11. Annual Report 2022/2023

    Report -

    Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services.

  12. The way you make a complaint about some NHS services has changed

    Advice and Information -

    Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians.

  13. A third of people in England lack confidence they can access critical NHS services

    News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  14. How will we make a difference in 2024-25?

    Report -

    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.

  15. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  16. Self Report App for COVID 19

    News -

    Use this Self-Report App to help Kings College London scientists understand Covid-19

  17. Coronavirus - Translations available

    News -

    Latest NHS Coronavirus Guidance | Over 30 Translations Now Available

  18. Coronavirus FAQs

    News -

    Coronavirus FAQs on the right way to protect yourself and loved ones

    Information taken from gov.uk

  19. Scam over COVID 19 tax refund

    News -

    Avon and Somerset Police have today advised us that there is a scam email over Covid19 tax refund

  20. Coronavirus support from your Healthwatch team

    News -

    Coronavirus Support From Your Healthwatch Team

  21. Community Action to help with COVID 19 relief

    News -

    Neighbourhood Watch highlights 10 ways to protect yourself, your loved ones and your community in the event of an ourbreak:

  22. Three pronged attack to prevent the spread of Coronavirus

    News -

    Catch it.
    Bin it
    Kill it

  23. Do your bit for the NHS

    Advice and Information -

    Please do your bit by ensuring you go to the right place for medical care and reduce any unnecessary strain on the NHS. Bristol, North Somerset and South Gloucestershire CCG have launched a campaign to help local A&E services, encouraging people to g

  24. Interactive Map of local community services

    News -

    Take a look at this amazing list created by ‘Bristol Independent Businesses’ – it brings together community resources, Mutal Aid Groups and food delivery services that are available across Bristol, North Somerset and South Gloucestershire.

  25. Don't bulk buy - advice from pharmacies

    Advice and Information -

    Here are some reminders to help ensure everyone has access to the medication they need. The message is: be considerate towards others by not over-ordering medication.

  26. Frequently Asked Questions about Coronavirus

    Advice and Information -

    There is a lot of confusion around Coronavirus and what people should, or should not, be doing. Below are some of the commonly asked questions together with advice as to where to go if they need further information.

  27. Council Information during Coronavirus

    Advice and Information -

    North Somerset Council update as of Monday 4th April 2020. Advice on all critical services and information where to go if you need more information

  28. Coronavirus and domestic abuse

    News -

    Living with an abusive partner or family member is difficult at the best of times. But being stuck in the home together at a time of stress and uncertainty may be even more frightening than usual.

  29. Coronavirus and mental health

    News -

    In light of the Coronavirus situation, North Somerset Wellbeing Service has re-designed the Service offer for the next three to six months.

  30. COVID-19: links to help and support

    Advice and Information -

    Here is a list of links for help and advice regarding Coronavirus and specific health conditions.

  31. Mental health service 'gaps'? - tell us your views

    News -

    The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services.

  32. Passport to help vulnerable cope with hospital visits

    News -

    Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic.

  33. Secure patient transport service to change policies following inadequate rating

    News -

    A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission.

  34. New review says BAME groups at higher risk of dying from Covid-19

    Report -

    A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients.

  35. Volunteers' Week - thank you John!

    Blog -

    Thanks John, your work means patients' voices are heard by key decision makers at local hospitals.

  36. Weston Hospital update - no new cases

    News -

    There have been no new Covid-19 cases identified at Weston Hospital after inpatients were re-tested this week. Work is ongoing so it can reopen “as soon as possible,” according to the hospital's CEO.

  37. Weston Hospital now fully reopened

    News -

    Weston Hospital has now fully reopened and patients who have an appointment scheduled from today onwards should just attend at their allocated time. The A&E service is also now operational again from 8am to 10pm.

  38. See how we use your views to improve health and care services near you

    Report -

    Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements.

  39. Shielding stories - an insight into how vulnerable people coped in North Somerset

    Report -

    Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely.

  40. Jump in coronavirus cases means North Somerset has highest amount per 100,000 people in South West

    News -

    People are being warned to be more vigilant with 53 coronavirus cases reported in the last week in North Somerset. This means it has the highest number of cases per 100,000 people in the South West of 25. The national average is 15.

  41. Open letter shows progress in reopening health services ahead of winter

    News -

    An open letter outlining plans to get services back to their pre-pandemic levels but still ensure everyone’s safety has been released.

  42. “I feel completely stuck” - Joe shares his experience with mental health services during lockdown

    News -

    Joe, from Clapton-in-Gordano in North Somerset, lives with a mental health condition called depersonalisation disorder.

  43. Test and Trace - how can it be improved?

    News -

    Contact tracing is working well in the South West with an 83.3 per cent success rate compared to a national average of 77 per cent.

  44. COVID-19 update: advice in different languages

    News -

    CASS have been working closely with the Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (BNSSG CCG) over the last few months to ensure all communities in Bristol receive accessible information about COVID-19.

  45. Historic turning point - Covid vaccines rolled out to first patients at Southmead Hospital

    News -

    The new Covid-19 vaccine has been rolled out in Bristol today (December 8) – with the over 80s and care home staff first on the list to receive it.

  46. Roll-out for Covid-19 vaccinations starts at two North Somerset sites

    News -

    Local vaccination services run by GPs open this week, as the roll-out of the biggest immunisation programme in NHS history starts

  47. Weston Hospital open to outpatients - attend appointments and A&E as normal

    News -

    Patients should attend outpatient appointments at Weston Hospital as normal despite a rise in Covid-19 admissions. The A & E department is also open but people are advised to call NHS 111 first if it is not a life-threatening emergency.