1. Report: your NHS menopause experience

    Report -

    A lack of compassion from healthcare professionals, difficulty identifying menopausal symptoms, and confusion around HRT and alternative treatment options are among the issues raised by almost 400 people who shared their experience with us.

  2. Graham Road Surgery and Horizon Health Centre under further scrutiny from regulator

    News -

    The Care Quality Commission, independent regulator of health and social care services in England, has rated both surgeries ‘inadequate’ – the lowest rating – and given them six months for improvement.

  3. A third of people in England lack confidence they can access critical NHS services

    News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  4. One in four NHS staff experience harassment at work

    News -

    In each of the last four years the NHS Staff Survey has shown that more than one in four staff has experienced harassment, bullying or abuse from patients and members of the public while at work.

  5. Changes at your GP surgery: how care improvements will benefit patients

    Advice and Information -

    Following patient feedback, the NHS has committed to making it easier and quicker for you to get the help you need from your GP and the healthcare community around your surgery. Our new booklet explains what changes and improvements you may see.

  6. Think Pharmacy First for common health conditions

    News -

    People can now get treatment for seven common health conditions directly from their local pharmacist, without needing a GP appointment.

  7. How will we make a difference in 2024-25?

    Report -

    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.

  8. How will we make a difference in 2023-24?

    Report -

    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.

  9. Healthwatch North Somerset receives national award for improving digital inclusion

    News -

    We're delighted to have been recognised at the National Healthwatch Impact Awards for helping people who are digitally excluded develop the skills to use online health services.

  10. Changes at your GP surgery: download our latest booklet

    Advice and Information -

    Following patient feedback, the NHS has committed to making it easier and quicker for you to get the help you need from your GP and the healthcare community around your surgery. Our newly updated booklet explains what changes you may see, and how you can help us monitor them.

  11. Get the most from your learning disability annual health check

    Advice and Information -

    This checklist is a tool for people with a learning disability and their carer or supporters to fill in before attending an annual health check. It aims to help you recognise when things aren’t right, take actions to keep healthy, and to speak up and seek help.

  12. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.