1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Dental Services - Report

    Report -

    One of the key issues that people in North Somerset discuss with Healthwatch North Somerset is difficulties experienced accessing NHS dental services, in particular in areas outside of Weston-super-Mare.

  3. Dentistry during Covid-19

    Report -

    Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic.

  4. Zoom in for our next Prioritisation Panel meeting on February 23

    News -

    At our Prioritisation Panel you can hear first hand how Healthwatch uses your feedback to understand the city's key health issues and works to bring about resolutions to help everyone have better health and care.

  5. Advice for NHS Dental Contractors: updating your NHS website profile

    Advice and Information -

    Many dental practices are not updating their information on the NHS website. The Department of Health and Social Care, NHS England, and Healthwatch are urging dental contractors to review their profiles, to help patients find dental care more easily.

  6. South West to receive almost £5 million to provide additional dental appointments

    News -

    £50 million will be made available to the NHS in England to allow people suffering from oral pain, disease, and infection to get the care they need. £4,726,000 has been allocated to the South West.

  7. Annual Report 2021/2022

    Report -

    Your feedback helps us influence positive change and encourages the improvement of local NHS health and social care services. Take a look at everything we've been up to throughout 2021/2022.

  8. 'The barriers to accessing timely care can put people’s lives at risk' - Healthwatch England's response to the Care Quality Commission's 'State of Care' report

    News -

    The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.'

  9. What to do if you can't find an NHS dentist

    Advice and Information -

    NHS dental care has been massively impacted by the COVID-19 pandemic, and it's been almost impossible to find an NHS dentist that's accepting new patients or doing emergency treatment.

  10. MPs to examine struggle to access NHS dentistry services

    Advice and Information -

    Parliament's Health and Social Care Committee has launched an inquiry into dentistry following a survey that showed 90% of practices across the UK were not accepting new adult NHS patients.

  11. Annual Report 2022/2023

    Report -

    Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services.

  12. The way you make a complaint about some NHS services has changed

    Advice and Information -

    Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians.

  13. A third of people in England lack confidence they can access critical NHS services

    News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  14. How will we make a difference in 2024-25?

    Report -

    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.

  15. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  16. Healthwatch England publishes Annual Report

    Report -

    People's real life experiences of NHS and social care set out in new report to MPs

  17. Your feedback can make a difference

    News -

    See our new video of how we can use your feedback to make a difference

  18. Digital Champions Report

    Report -

    Our Digital Champions report has now been published

  19. We need your views

    News -

    We welcomed the public to our AGM on October 29th with two speakers from Sirona and North Somerset Council’s Public Health department.

  20. Speak up on what matters to you

    News -

    Speak up on what matters to you about health services

  21. Our next digital event

    News -

    Grab your chance to Go Digital when Healthwatch runs its next free session with Portishead GP surgery, Harbourside.

  22. Surprise Award for our Chair

    News -

    Healthwatch North Somerset board chair, Georgie Bigg, wins surprise award for supporting NSCP’s community work

  23. New Healthwatch contract is announced

    News -

    New Healthwatch contract is announced to cover three areas

  24. Join Helen and tell us how NHS money should be spent.

    News -

    Nailsea cancer survivor Helen Hamblin has said more money should be spent on helping people cope with the aftermath of traumatic illness.

  25. Today's public meeting agenda

    News -

    Anna Hayes from North Somerset People First will be giving insight into the experiences faced by people with learning disabilities at our Public Board meeting this afternoon (April 9th).

  26. Healthwatch North Somerset Strategic Priorities

    News -

    View are strategic priorities below

  27. Using technology to build a stronger Healthwatch community

    News -

    From Healthwatch England:

    With 152 Healthwatch organisations across the country, we need to make good use of technology to help our teams connect and learn from each other.

  28. Healhwatch network reveals top priorities for 2019

    News -

    HEALTHWATCH NETWORK REVEALS TOP PRIORITIES FOR 2019

  29. Healthwatch North Somerset organises PPG meeting

    News -

    Healthwatch North Somerset organises Patient Participation Group (PPG) Chair’s quarterly meeting

  30. Consultation on the future of Healthwatch North Somerset

    News -

    North Somerset Council wants to hear your views to make sure the best possible decisions are being made for local people.

  31. Annual Report 2018/2019

    Report -

    Healthwatch North Somerset publishes its annual report

  32. Annual Report 2017/2018

    Report -

    Our annual report for 2017/18 has now been published and is available to view

  33. Annual report 2016/17

    Report -

    Healthwatch North Somerset publish their annual report for the 2016/17 year

  34. Annual Report 2015/16

    Report -

    Healthwatch North Somerset have published their annual report for the year 2015/16

  35. Annual Report 2014/2015

    Report -

    Healthwatch North Somerset are pleased to publish their Annual Report for 2014 / 2015

  36. Annual report 2013/2014

    Report -

    We are pleased to announce that our annual report for the year 2013 / 2014 is now published

  37. Enter & View - Winscombe Surgery

    Report -

    On 23rd April Healthwatch North Somerset carried out an Enter & View at Winscombe surgery

  38. Enter and View - Banwell Surgery

    Report -

    Healthwatch North Somerset conducted an Enter and View with Banwell Surgery,

  39. Enter and View - North Somerset General Practice

    Report -

    Healthwatch North Somerset conducted an Enter and Views in North Somerset General Practices between Nov 2017 and April 2018

  40. Enter and View - Graham Road

    Report -

    Healthwatch North Somerset conducted an enter and view at Graham Road surgery in Weston-super-Mare

  41. Enter and View at Riverbank Medical Centre

    Report -

    Healthwatch North Somerset carried out an enter and view at Riverbank medical centre. We have now published our report which includes all our observations and recommendations together with the feedback we collected from both staff and the public

  42. Enter and View at The Heath Centre

    Report -

    Healthwatch North Somerset sent a team of authorised enter and view volunteers to Health Centre. Below is our full report detailing all our findings, including responses from staff and public together with our recommendations going forward

  43. Enter and view at Clarence Park Surgery

    Report -

    On 12th April we carried out an enter and view at Clarence Park surgery is Weston-super-Mare. Below is our full report detailing our findings, observations and recommendations to improve the service.

  44. Enter and view at Milton Surgery

    Report -

    Healthwatch North Somerset carried out an Enter and View at Milton Surgery. We have now published out report, detailing all our findings, including observations, feedback from staff and patients and recommendations to improve the service

  45. Enter and View at Tudor Lodge

    Report -

    On 7th March Healthwatch North Somerset did an enter and view at Tudor Lodge as part of our aims to visit as many GP practices across North Somerset as we can.

  46. Harbourside Medical Practice

    Report -

    Healthwatch North Somerset carried out an enter and view at Harbourside Family Practice on 18th April. We have now published our report detailing both our findings and our recommendations

  47. Long Ashton Surgery - Enter and view findings

    Report -

    Following an enter and view carried out by authorised volunteers from Healthwatch North Somerset, the report has now been published

  48. Enter and View report at Towerhouse Surgery

    Report -

    Our latest Enter and view report is now available to download and read, It contains all our findings from our visit on 20th March and our subsequent recommendations to the practice.

  49. Enter and View - Backwell Surgery

    Report -

    Healthwatch North Somerset have carried out an Enter and View at the Backwell Surgery. We have now published the report which anyone can read below