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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
News -
The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline to help reach out to even more elderly people who are cared for in their homes and in residential care. -
Report -
Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control. -
Report -
The CQC has complied a report with the aims of looking at some of the reasons why oral health is so poor in care homes and to understand some of the genuine challenges care staff face when trying to deliver mouth care. -
News -
The NHS have teamed up with Age UK to write this practical guide to healthy ageing. The advice in this booklet will help improve the health and general fitness of people of any age, but is written to be particularly relevant for people 70 or over -
News -
Working with older people, their families and care experts, the charity Independent Age has developed a set of quality indicators which a local Healthwatch in Camden helped test during their visits to local care homes. -
News -
St Brigas Residential Home for Adults with Learning Disabilities, in Jesmond Road, was visited by the health and social care watchdog last year, with the subsequent report this week judging the service to require improvement. -
News -
Family-run Manor Park Care Home in Ellenborough Park North has been recognised as a ‘butterfly care home’ by the Dementia Care Matters programme. -
News -
Contact tracing is working well in the South West with an 83.3 per cent success rate compared to a national average of 77 per cent. -
News -
If you’re over 80 and still haven’t had your Covid-19 vaccine the message is – you’ll be contacted very soon. By the end of this week, every neighbourhood area in BNSSG will have a GP practice vaccination centre up and running. -
News -
In their annual 'State of Care' report - the first to cover a full year of the pandemic - the independent regulator has called for increased stability and collaboration across services, plus investment in 'new ways of working'. -
News -
The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.' -
News -
We're looking to hear from people who are not currently receiving support from adult social care services. We'd like you to tell us what you know about social care and how you would like to be supported if and when needed. Your views will help North Somerset Council plan their future services. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
News -
In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care. -
News -
Pier Health seeking patient feedback on making appointments at Weston surgeries -
News -
Our team has run a pilot Digital Inclusion project to give people the confidence to go online to access a range of health services. -
News -
Clarence Park surgery will close on September 23 and services will then move to Graham Road the next day, Pier Health has confirmed. -
News -
Pier Health has published its first newsletter to explain what is happening at Graham Road and Clarence Park surgeries since it took over the running of the practices in June. -
News -
A message from The Mendip Vale Group - special note to patients -
Blog -
The Government has recently published its Green Paper on how our health care in the 2020s will be “proactive, predictive, and allow for personalised prevention.” -
News -
Read the latest on how the new online booking system askmyGP is working. -
News -
LaskmyGP was given the thumbs up in the latest reports -
News -
An urgent meeting is being arranged for the leader of the new contract provider for Clarence Park and Graham Road Surgeries to meet with the Patient Participation Group. -
News -
Breaking news regarding Graham Road & Clarence Park Surgeries -
News -
The vice chair of the Clarence Park and Graham Road surgeries’ PPG, Alan Rice, has asked for council backing to stop “CLAREEXIT” – plans to close down the smaller surgery. -
News -
Health Matters events are free public talks hosted by consultants or senior managers on specialist areas of health, or on issues affecting our hospitals. -
News -
Going Forward Together
Have your say about our future changes. -
News -
From Healthwatch England:
Feel in control of your healthcare with these four questions and make a decision that’s right for you. -
News -
Understanding your rights when registering with your GP -
News -
Frequently Asked Questions answered from the Healthy Weston project -
News -
CQC Reports on the future of Graham Road Surgery and Clarence Park Surgery Weston-super-Mare -
Report -
We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
Report -
Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
Report -
We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs. -
Report -
With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
Report -
Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
Report -
Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
News -
The Closure of Wrington GP Practice and the re-opening of Congresbury GP Practice -
News -
Bristol, North Somerset and Sough Gloucestershire Clinical Commissioning Group announce you can now book evening and weekend appointments throughout GP practices. -
News -
NHS England has today announced it will provide £10 million to GPs to support delivery of additional extended hours, out of hours and unscheduled care sessions over winter. -
News -
Social prescribing schemes across England will receive some funding of £4.5 million to help improve the scheme -
News -
What do you while you wait? Here are a few suggestions from Healthwatch England on productive things you can do to pass away the time. -
Advice and Information -
Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides. -
News -
NHS Improvement has published a patient experience improvement framework designed to support NHS trusts and foundation trusts to achieve good and outstanding ratings in their Care Quality Commission (CQC) inspections. -
News -
North Somerset Community Partnership Launches Questionnaire on Missed Patient Appointments -
News -
The national NHS ‘Stay Well This Winter’ campaign launched on Monday 9 October. The campaign is commissioned by NHS England, Public Health England and the Department of Health and aims to ease seasonal pressure on NHS services -
News -
A round up of all the changes across North Somerset to GP centres, Weston hospital, Sustainability and transformation plans and the proposed merger of Clinical Commissioning Groups (CCG).