shielding stories
Shielding stories - an insight into how vulnerable people coped in North Somerset
Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely.
21 July 2020
Report
Two Women talking
First Do No Harm
First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.
21 July 2020
Report
EV horizon
Latest Enter and View report: Horizon Health Centre
We visited Horizon Health Centre, Weston, earlier this year to observe the practice on a working day and gather feedback from patients. We heard about difficulties getting appointments and have made recommendations to help patients.
15 July 2020
Report
Enter and view
Our latest Enter and View for Graham Road Surgery
We visited Graham Road surgery, Weston, earlier this year to observe the practice in action and talk to patients about their experiences of seeing a GP and further care or treatment. Read what we found and our recommendations for improvements.
14 July 2020
Report
HW annual report
See how we use your views to improve health and care services near you
Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements.
7 July 2020
Report
BAME report
New review says BAME groups at higher risk of dying from Covid-19
A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients.
4 June 2020
Report
Pink apostrophe
Healthwatch North Somerset Complaints Policy
Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.
28 April 2020
Report
Receptionist helping a man to fill out a form
Weston Hospital CQC report
Weston Hospital CQC report was released on December 17th 2019.
18 December 2019
Report
Healthwatch documnets
2019 Board Meeting Minutes
Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community.
30 November 2019
Report
Using a digital screen in a health centre
Digital Champions Report
Our Digital Champions report has now been published
29 November 2019
Report
Signpost graphic with no text
Prioritisation Panel 2019
Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.
12 November 2019
Report
Magnifying glass over healthwatch icons
AGM 2019
We held our Annual General Meeting on October 24th at The Old Vintage Church in Weston-super-Mare.
30 October 2019
Report