Latest news and views
Waiting for a knee or hip operation? Tell us about your experience
The wait for planned medical care or surgery can be frustrating, If you're a North Somerset resident, please tell us about the the support you've received - if any - while waiting for your hip or knee operation.
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Think Pharmacy First for common health conditions
People can now get treatment for seven common health conditions directly from their local pharmacist, without needing a GP appointment.
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Work around improving access to online health services shortlisted for national award
In 2022-23, we supported more than 1000 people and held almost 150 learning sessions to help older adults develop the skills to use online health services. We're delighted that this work has been shortlisted for a national award.
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One in four NHS staff experience harassment at work
In each of the last four years the NHS Staff Survey has shown that more than one in four staff has experienced harassment, bullying or abuse from patients and members of the public while at work.
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Festive working hours
Our hub in The Galleries shopping centre, Broadmead will be closed to the public between Monday 25th and Friday 29th December. It may take us longer than usual to get back to you over the Christmas and New Year period.
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Extra investment in local health services to boost winter capacity and speed up hospital discharge
Health and care partners in Bristol, North Somerset and South Gloucestershire (BNSSG) are investing an extra £40m into services to boost capacity and speed up hospital discharge during the challenging winter months. Planning for this winter began in…
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Healthwatch North Somerset receives national award for improving digital inclusion
We're delighted to have been recognised at the National Healthwatch Impact Awards for helping people who are digitally excluded develop the…
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Share your feedback: inpatient mental health wards
Do you have a loved one currently staying on a mental health ward? We're visiting a number of inpatient wards to speak to patients. We'd…
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NHS waiting list in England hits a record high
For the first time, the NHS has published the number of individual patients on the waiting list – 6.5 million – in addition to the total number of…
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Latest reports and publication
How will we make a difference in 2024-25?
Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.
Find out more
Healthwatch BNSSG's complaints policy
Anyone who is dissatisfied with any aspect of the service received by Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) can make a complaint.
Find out more