News and reports | Healthwatch Northsomerset

A stethoscope and a laptop

Better GP care for patients in North Somerset

Thanks to people sharing their their feedback about Graham Road Surgery with us, we've helped the surgery identify the issues that are negatively affecting patients and make changes in order to improve the quality of care.

A young person is looking into the camera. Other young people in a school environment can be seen in the background

Improving mental health support for children and young people

Children and young people told us they needed better mental health support in schools. Now, local mental health charity Off The Record will be providing support until NHS Mental Health Support Teams are introduced to schools in 2023.

Two people having a conversation using sign language

Disabled people being left behind due to a lack of accessible healthcare information

Disabled people and people with sensory loss have a legal right to get health and social care information in a way that's accessible for them. Yet Healthwatch England has found one in five people struggle to understand the information they receive.

The main entrance to Weston General Hospital

Get involved in turning the plans for Weston General Hospital into action

Doctors, nurses and other health professionals have worked with the public and staff to draw up plans for the future of Weston General Hospital. The public have the opportunity to share their feedback at a range of public engagement events.

Photo of someone holding the hand of a newborn baby

"This is another scandal where it’s clear that lessons from past tragedies haven’t been learnt" - Healthwatch England's response to the Ockenden review

Healthwatch England has responded to the Independent Review of Maternity Services at The Shrewsbury and Telford Hospital NHS Trust, led by Donna Ockenden. The review examined almost 1,600 clinical incidents and found repeated failures in care.

The public agenda for our next Prioritisation Panel on May 17

See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 12:00pm on May 17 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

People using headsets and looking at computer screens in a call centre

Provider of NHS 111 services in North Somerset rated 'Outstanding' by independent regulator

Practice Plus Group - NHS 111 South West, who have a contact centre in Bristol and answer NHS 111 calls from people across the South West, were found to be safe, effective, caring, responsive, and well-led by the Care Quality Commission.

Photo of the sign outside Weston Hospital which reads: Weston General Hospital

NHS survey seeks views on next steps to further improve services at Weston General Hospital

The NHS in Weston-super-Mare, Worle and surrounding areas is asking local people to respond to a survey about its vision and ambition to secure Weston General Hospital as a thriving hospital at the heart of the community.

A group of people standing outside the Safe Haven Crisis Centre. They are holding a large cheque from Howards Motor Group for £10,000

Safe Haven Crisis & Recovery Centre in Weston receives £10,000 donation

Howards Motor Group said they wanted to make a "meaningful financial contribution to their incredible efforts". The Safe Haven provides mental health support and a safe space for people in acute emotional distress. Image © Mark Simmons Photography.

9 February 2022

The public agenda for our next Prioritisation Panel on February 15

See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 12:00pm on February 15 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

8 February 2022

Graphic of a phone, with different branches coming off it naming various health care services, such as GPs, Minor Injury Units, and hospitals

Local NHS renews campaign to encourage people with non-life-threatening medical conditions to call 111 first

The NHS in Bristol, North Somerset and South Gloucestershire is encouraging people to contact NHS 111 for help with urgent but not life-threatening medical needs, rather than going straight to local A&E departments.

8 February 2022

A medical professional helping a woman hold a piece of fabric between her hands, with her arms raised over her head

Recommendations to improve local stroke services agreed by NHS commissioners

The Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group said the changes will mean fewer people die or experience long-term disability following a stroke. Services are expected to be fully in place from November 2022.

2 February 2022

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