British Sign Language Service

News - 30 November 2015

British Sign Language (BSL) users are now able to get in touch with NHS England’s Customer Contact Centre using a video call supported by a BSL interpreter.
Graphic showing a hearing aid in an ear

The new BSL service, operated by InterpreterNow, is available whenever the Contact Centre is open.

The service can be accessed using a PC or laptop equipped with a webcam. A free app is also available for smartphone and tablet users.

This technology will enable BSL users to communicate directly and independently without having to rely on friends or family members.

Share your thoughts

You can help make health and care services better by sharing your view and experiences.

Talk to us

You might also be interested in

A woman using sign language during a video call

Is North Somerset deaf aware?

The North Somerset Deaf Awareness Partnership surveyed the d/Deaf community, asking which services are and are not deaf aware. Call centres and the Audiology Department at Weston General Hospital were among those that were found to be not deaf aware.
News