Your feedback can make a difference

See our new video of how we can use your feedback to make a difference

Healthwatch launched its 2020 vision – a new way of working to make an impact on health services.

Watch our video which we showed for the first time at our recent launch event at The Stable Creative Hub


We welcomed Fiona Cope who gave a speech about how Citizens Advice in Weston is helping people on the breadline get hold of grants and vital funds for essentials. There was also a welcome address from Weston mayor, Mark Canniford, who is supporting Healthwatch’s work and encouraged people to share their views with us to make a difference to health and social care services in North Somerset. Our new Area Lead for North Somerset, Cirlei Ioris, talked about our project, and the upcoming partnership with the Carlton Centre in Weston, to understand and document experiences that  people have had when they’ve wanted to use mental health services.

Healthwatch North Somerset recently took over neighbouring areas Bristol and South Glos with a mission to raise the profile of our work, getting feedback from hard to reach parts of the community as well as showing people how their feedback really makes a difference to services locally as meaningful outcomes. We also aim to highlight ways where the public can be equal partners designing local health and social care services – known as co-production.

“It was a great relaunch and the chance to show people in the area our new ways of working and make them aware that sharing your views can have a lasting impact on local health and social care services.”
— Vicky Marriott, Area Manager

Healthwatch was set up in the wake of the Winterbourne View Care Home case (2011) where 11 members of staff who abused patients were sentenced for criminal acts. Local Healthwatch started in April 2013 to give a greater voice to people who live locally about health and social care.  

If you would like to join the mental health focus group on April 1st at the Carlton Centre in Weston from 2-4pm, email

Share your thoughts

You can help make health and care services better by sharing your view and experiences.

Talk to us

You might also be interested in