During our public engagement work through the year we asked local people what issues they would like Healthwatch North Somerset to focus its attention on and they told us that they wanted us to focus attention on their experiences of GP Practices.
Access to GP services was included in Healthwatch North Somerset Strategic Work Plan for 2014/2015 and during the year we also reviewed GP websites.
The survey sought to provide a good overview of patient experience and views of GP services in North Somerset.
GPs are the first point of contact for most patients for their general NHS healthcare needs.
The majority of patients see their GP during consultations in the surgery and home visits where GPs assess not only health problems, but physical, psychological and social issues are also taken into account before individual intervention is provided which comprises of treatment, prevention, education and/or promotion of health.