Dental Services - Report

One of the key issues that people in North Somerset discuss with Healthwatch North Somerset is difficulties experienced accessing NHS dental services, in particular in areas outside of Weston-super-Mare.
Dentistry tools

It was also highlighted that there are particular difficulties in accessing treatment for people who have disabilities and are unable to leave their homes.   

It was decided that the best and most accurate way to understand the difficulties faced by members of the public when seeking access to NHS dental services was to act as a Secret Shopper. This method would allow us to simulate the experience of a patient, and enable a viable evaluation. 


To read the report containing the results of our secret shopper survey please download the PDF below. If you need this in another format please email us

Access to NHS dental services report May 2015

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