1. Healthwatch BNSSG's conflict of interest policy and register of interests

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    All Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) staff, Board members and volunteers are required to identify and disclose activities and relationships that might give rise to conflicts of interest.

  2. Report: experiences of attending Southmead A&E during the COVID-19 pandemic

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    North Bristol NHS Trust asked us to carry out a survey with people attending A&E at Southmead Hospital. We found that the management of people's long-term conditions in the community needs to improve, to reduce some of the pressure on A&E.

  3. Report: how has the COVID-19 pandemic affected people's experiences of bladder and bowel services?

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    Our collaborative research with Bristol Health Partners' Bladder and Bowel CONfidence Health Integration Team (BABCON HIT) found that one in three people who use bladder and bowel services had been affected by changes to these services during COVID.

  4. Protocol for submitting 20-day request response letters to reports and recommendations from Healthwatch

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    This protocol recognises that Healthwatch acts as an independent consumer voice for people who use health and social care services.

  5. North Somerset Prioritisation Panel February 2022 - minutes

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    On the February 15 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change.

  6. Healthwatch BNSSG's combined safeguarding adults and children's policy

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    Safeguarding is the responsibility of everyone. Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) will work together to prevent and minimise abuse, and protect vulnerable adults, children and young people from harm.

  7. Annual Report 2021/2022

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    Your feedback helps us influence positive change and encourages the improvement of local NHS health and social care services. Take a look at everything we've been up to throughout 2021/2022.

  8. North Somerset Prioritisation Panel May 2022 - minutes

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    On the May 17 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and how Healthwatch North Somerset can influence positive change.

  9. Report: unheard carers from minority groups in North Somerset

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    People from diverse, often-unheard cultural backgrounds told us about their experiences of looking after a loved one. None considered themselves to be carers, and therefore were not receiving any support from local health and social care services.