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When working for Healthwatch BNSSG, Trustees, staff and volunteers will often need to have access to confidential information. This may include personal information about individuals, information about the internal business of Healthwatch, and confidential information or business about the health and care system. -
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Our engagement strategy sets out how and why we engage with the public; collaboration with other groups and organisations; what we do with your feedback; and our commitment to equalities research and working with 'least heard' communities. -
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What matters to you if and when you need help from social care services? Local people who don't currently receive any support told us about what's important to them, both now and when they need assistance in the future. -
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Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change. -
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Anyone who is dissatisfied with any aspect of the service received by Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) can make a complaint. -
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Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services. -
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Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services. -
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102 people in Knowle West, Hartcliffe and Weston-super-Mare spoke to us about their experiences of health and social care. They shared the barriers and failures that prevented them from accessing local services, and what improvements are needed.