1. Report -

    On the August 10 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change.
  2. News -

    See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 11:30am on November 16 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.
  3. Report -

    All Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) staff, Board members and volunteers are required to identify and disclose activities and relationships that might give rise to conflicts of interest.
  4. News -

    See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 12:00pm on February 15 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.
  5. Advice and Information -

    Co-production is a way of working that recognises that everyone has a contribution to make. Our goal is to involve people in the planning and designing of our research and project work right from the beginning.
  6. Report -

    This protocol recognises that Healthwatch acts as an independent consumer voice for people who use health and social care services.
  7. Report -

    On the February 15 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change.
  8. Report -

    Safeguarding is the responsibility of everyone. Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) will work together to prevent and minimise abuse, and protect vulnerable adults, children and young people from harm.
  9. News -

    See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 12:00pm on May 17 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.
  10. Report -

    Your feedback helps us influence positive change and encourages the improvement of local NHS health and social care services. Take a look at everything we've been up to throughout 2021/2022.
  11. Report -

    On the May 17 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and how Healthwatch North Somerset can influence positive change.
  12. News -

    See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 12pm on August 16 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.
  13. News -

    See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 7:30pm on January 24 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.
  14. Report -

    Download an Easy Read version of our 'Have your say' form.
  15. News -

    We’ve permanently relocated to The Galleries in Broadmead, Bristol. Pop in to share your feedback with us, find out about volunteering opportunities, or get information about local health and social care services.
  16. Report -

    Our communications strategy for 2023 - 2024 sets out the purpose and goals of our communications. This includes how we use our various communication channels, including digital and face-to-face engagement, to achieve our vision and mission.
  17. News -

    How does sharing your feedback make a difference? Join our next Prioritisation Panel at 7:30pm on May 10 (via Zoom), to find out how your comments and concerns influence local health and social care services.
  18. Report -

    GPs, hospital services, and NHS dentistry were the three topics we heard most about from you in the first half of 2023. In total, we received 127 pieces of feedback.
  19. Report -

    The main purpose of our Prioritisation Panel meetings is to represent the voice of people living in living in the local area, and making positive changes to health and social care services.
  20. Report -

    Read the minutes of our July 12 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.
  21. Report -

    Read the minutes of our September 27 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.
  22. Report -

    Our 2023 AGM will take place between 11am and 12:30pm on Tuesday 14th November at John Wesley's New Room, 36 The Horsefair, Bristol BS1 3JE. Everyone is welcome.
  23. Report -

    Our 2022 Annual General Meeting was attended by our Trustees, staff, and members of our volunteer team. We discussed the work we'd done over the previous year and looked at how we can continue to be a voice for patients in the future.
  24. Report -

    In carrying out our functions as a statutory organisation we promise to ensure that the values of equality, diversity, equity and inclusion are embedded into everything we do. We are committed to creating the right culture, skills and priorities to ensure that no individual is discriminated against in the planning and delivery of any of our activities.
  25. News -

    Our hub in The Galleries shopping centre, Broadmead will be closed to the public between Monday 25th and Friday 29th December. It may take us longer than usual to get back to you over the Christmas and New Year period.
  26. Report -

    Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.
  27. Report -

    When working for Healthwatch BNSSG, Trustees, staff and volunteers will often need to have access to confidential information. This may include personal information about individuals, information about the internal business of Healthwatch, and confidential information or business about the health and care system.
  28. Report -

    Our engagement strategy sets out how and why we engage with the public; collaboration with other groups and organisations; what we do with your feedback; and our commitment to equalities research and working with 'least heard' communities.
  29. Report -

    Read the minutes of our November 29 2023 Prioritisation Panel, where we come together with our volunteers to discuss the health and social care issues you've raised and what we can do to bring about change.
  30. Report -

    Anyone who is dissatisfied with any aspect of the service received by Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) can make a complaint.