Council Information during Coronavirus

North Somerset Council update as of Monday 4th April 2020. Advice on all critical services and information where to go if you need more information
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All critical services

North Somerset Council is following the latest government advice regarding the wellbeing of residents, staff and contractors during the developing coronavirus situation. As a provider of service to some of the most vulnerable people in the community, they are making sure they maintain service levels in critical areas.

Some council venues and services are now closed. You can check the latest situation on the council’s Emergency Closure pages.

Any other service changes will be advertised on the North Somerset Council website at

North Somerset Together

North Somerset Council has information and support for you on the Covid19: North Somerset Together webpage. You can:

  • Tell them if you or someone you know needs help
  • Get advice if you or someone you know is a carer
  • Find a local Community Aid group
  • Get the latest information for businesses
  • Find financial and wellbeing advice

Emergency closures

You can find information about closures and changes to services on the North Somerset Council Emergency Closures page. This covers information about:

  • Care Connect services
  • Schools, children’s centres and nurseries
  • Registration services
  • Libraries
  • Council buildings and leisure facilities
  • Travel and roads (including bus services and parking)
  • Housing
  • Recycling and waste collections

The Campus

The Campus in Weston-super-Mare is closed until further notice. However, the midwifery care at The Campus children’s centre will continue so people are to keep attending appointments and will be able to access the building.

Children’s centres

If you are currently under midwifery care at one of the area’s children’s centres, keep attending at your usual location as these midwife appointments will continue.

All universal groups such as Stay and Plays have stopped at all children’s centres. Most children’s centres are closed (apart for midwifery services) but four remain open – Portishead, Clevedon, Locking Castle and Ashcombe – for family support groups, such as those for vulnerable people and one-to-ones.

Registration Service

No ceremonies will be conducted and the service will be open for death registrations only. Go to for more information.


Council tax

If you usually use a council tax payment kiosks, consider switching to online payments. You can find out more at or you can pay by phone by calling 01934 888 121. You will need your 10-digit council tax reference number, which you can find on your bill, and your credit or debit card.

The council is reviewing advice and information and will make update decisions daily in response to the changing situation.

Contacting the council

For more information you can contact the council directly. Residents are urged to use the website where they can so that those who are not online can call the open lines. 

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