Mental health service 'gaps'? - tell us your views

The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services.
Young woman smiling at the camera


Healthwatch is concerned that many people who are suffering from depression, anxiety or stress-related conditions such as PTSD might not be able to access support.

Fears are also being raised that already-stretched mental health services could have to deal with the added pressure of even more people needing support due to Covid-19.

Our Healthwatch team is keen to hear about people’s experiences who might be seeking psychological therapies such as cognitive behaviour therapy. 

Share your mental health experience by calling 07857036292 (9am-5pm Mon to Fri) or use the Share Your Views section of this website.


Services offering support

Avon and Wiltshire Mental Health Partnership have set up a 24/7 mental health response telephone helpline. You can call if you are worried about your own or someone elses mental health. 

0300 303 1320

VitaMinds offer mental health services across North Somerset as well as Bristol and South Gloucestershire. They offer online workshops, guided self-help as well as telephone one to one therapy sessions

0333 200 1893

Silver Cloud offers an online service comprising of an online quiz. The answers you give helps to shape a course or therapy to your needs,

North Somerset Council have a list on their website of all the mental health services across the area. Please note this is a comprehensive list and may include some services that have temporarily been suspended due to Coronavirus

Independent Mental Health Network (IMHN) have a website dedicated to signposting and service information to help you find the right service for you. 

We want to hear from you

Healthwatch North Somerset collects views from the public on the health or social care services they have used. We share this feedback with service providers who have the power to bring about improvements.

Please share your views of these services with us

01275 851 400 or 07857 036 292

Contact us

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views