Advice and information | Healthwatch Northsomerset

safe haven

New crisis support phone service now live

If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.

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Healthwatch Guides to help you online

New Healthwatch guides to help you find online information and get started with video calls. We have guides to get you started with the NHS App, Zoom and askmyGP

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Shielding letter

Shielding letters have been sent out to those the Government consider extremely vulnerable. It contains information for them, family and their carers.

Coronavirus easy read

Easy read Coronavirus information

The Keep Safe website has put together a range of resources for people with learning difficulties. These include Easy Read guides about Coronavirus, information about how to stay safe, and ideas of things to do when you’re stuck at home.

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Safeguarding Tips

We recommend community groups follow these guidelines and suggest people familiarise themselves with these tips to keep themselves safe too.

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Preexisting Medical Conditions

Useful links from health organisations regarding the latest information around Coronavirus

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Where can I go for support for my mental health as a parent?

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

17 October 2019

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Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

26 September 2019

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Accessibility checklist for GP surgeries

Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

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What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

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Seven pieces of information that you should expect to receive after being diagnosed with dementia

Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

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Thinking about end of life care for you and your family

End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.