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Advice and information

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Want to know more about Healthwatch? Watch our video!
Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Scroll down to the bottom of the page and watch our video to find out!
12 January 2021
safe haven
New crisis support phone service now live
If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.
6 May 2020
Example of a Zoom screen during video call
Healthwatch guides to help you get online advice and support
Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides.
22 April 2020
Elderly man and young woman sitting on a bench
Shielding letter
Shielding letters have been sent out to those the Government consider extremely vulnerable. It contains information for them, family and their carers.
17 April 2020
Patients sat waiting in a pharmacy
Don't bulk buy - advice from pharmacies
Here are some reminders to help ensure everyone has access to the medication they need. The message is: be considerate towards others by not over-ordering medication.
11 April 2020
Coronavirus easy read
Easy read Coronavirus information
The Keep Safe website has put together a range of resources for people with learning difficulties. These include Easy Read guides about Coronavirus, information about how to stay safe, and ideas of things to do when you’re stuck at home.
9 April 2020
graphic of a megaphone saying 'Safeguarding'
Safeguarding Tips
We recommend community groups follow these guidelines and suggest people familiarise themselves with these tips to keep themselves safe too.
9 April 2020
Advice from Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group
Do your bit for the NHS
Please do your bit by ensuring you go to the right place for medical care and reduce any unnecessary strain on the NHS. Bristol, North Somerset and South Gloucestershire CCG have launched a campaign to help local A&E services, encouraging people to g
7 April 2020
North Somerset Council logo
Council Information during Coronavirus
North Somerset Council update as of Monday 4th April 2020. Advice on all critical services and information where to go if you need more information
4 April 2020
graphic of a person with lots of arrows pointing in different directions
Preexisting Medical Conditions
Useful links from health organisations regarding the latest information around Coronavirus
3 April 2020
Graphic - Coronavirus with Healthwatch apostrophe
Frequently Asked Questions about Coronavirus
There is a lot of confusion around Coronavirus and what people should, or should not, be doing. Below are some of the commonly asked questions together with advice as to where to go if they need further information.
1 April 2020
Woman sitting on a picnic blanket with her baby
Where can I go for support for my mental health as a parent?
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019
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