Advice and information | Healthwatch Northsomerset

safe haven

New crisis support phone service now live

If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.

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Healthwatch guides to help you get online advice and support

Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides.

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Shielding letter

Shielding letters have been sent out to those the Government consider extremely vulnerable. It contains information for them, family and their carers.

Patients sat waiting in a pharmacy

Don't bulk buy - advice from pharmacies

Here are some reminders to help ensure everyone has access to the medication they need. The message is: be considerate towards others by not over-ordering medication.

Coronavirus easy read

Easy read Coronavirus information

The Keep Safe website has put together a range of resources for people with learning difficulties. These include Easy Read guides about Coronavirus, information about how to stay safe, and ideas of things to do when you’re stuck at home.

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Safeguarding Tips

We recommend community groups follow these guidelines and suggest people familiarise themselves with these tips to keep themselves safe too.

Advice from Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group

Do your bit for the NHS

Please do your bit by ensuring you go to the right place for medical care and reduce any unnecessary strain on the NHS. Bristol, North Somerset and South Gloucestershire CCG have launched a campaign to help local A&E services, encouraging people to g

Council Information during Coronavirus

North Somerset Council update as of Monday 4th April 2020. Advice on all critical services and information where to go if you need more information

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COVID-19: links to help and support

Here is a list of links for help and advice regarding Coronavirus and specific health conditions.

Graphic - Coronavirus with Healthwatch apostrophe

Frequently Asked Questions about Coronavirus

There is a lot of confusion around Coronavirus and what people should, or should not, be doing. Below are some of the commonly asked questions together with advice as to where to go if they need further information.

Woman sitting on a picnic blanket with her baby

Where can I go for support for my mental health as a parent?

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

17 October 2019

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Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

26 September 2019