Advice and Information

Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Watch our video to find out.

If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.

Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides.

Shielding letters have been sent out to those the Government consider extremely vulnerable. It contains information for them, family and their carers.

Here are some reminders to help ensure everyone has access to the medication they need. The message is: be considerate towards others by not over-ordering medication.

The Keep Safe website has put together a range of resources for people with learning difficulties.

These include Easy Read guides about Coronavirus, information about how to stay safe, and ideas of things to do when you’re stuck at home.

We recommend community groups follow these guidelines and suggest people familiarise themselves with these tips to keep themselves safe too.

Please do your bit by ensuring you go to the right place for medical care and reduce any unnecessary strain on the NHS. Bristol, North Somerset and South Gloucestershire CCG have launched a campaign to help local A&E services, encouraging people to g

North Somerset Council update as of Monday 4th April 2020. Advice on all critical services and information where to go if you need more information

Here is a list of links for help and advice regarding Coronavirus and specific health conditions.

There is a lot of confusion around Coronavirus and what people should, or should not, be doing. Below are some of the commonly asked questions together with advice as to where to go if they need further information.

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.