1. Report: Experiences of using Community Mental Health during the pandemic

    Report -

    Our latest report examines the impact of the COVID-19 pandemic on community mental health services in North Somerset and makes recommendations for change to improve access to services.

  2. Report: listening and learning from unpaid carers

    Report -

    Unpaid carers told us about the support and services they would like to see included in North Somerset Council's Carers Strategy 2021 - 2024. This report was co-produced with North Somerset Parent Carers Working Together and the Alzheimer's Society.

  3. Healthwatch BNSSG's decision making policy

    Report -

    Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this.

  4. Annual Report 2019/2020

    Report -

    In October 2019, Heathwatch South North Somerset became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.

  5. Annual Report 2020/2021

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    From sharing your stories of shielding and isolating, to raising the issue of dual diagnosis, take a look at what we've been up to during 2020 and 2021.

  6. How your feedback has made a difference: April - June 2021

    Report -

    Between the beginning of April and the end of June 2021, we received 103 pieces of feedback on a wide range of health and social care issues, including primary care services (e.g. GPs) and secondary care services (e.g. hospital services, CAMHs)

  7. Healthwatch BNSSG's code of conduct

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    Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent.

  8. Healthwatch BNSSG's terms of reference for the Finance and Resources Committee

    Report -

    The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG.

  9. North Somerset Prioritisation Panel August 2021 - minutes

    Report -

    On the August 10 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change.