1. Disabled people being left behind due to a lack of accessible healthcare information

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    Disabled people and people with sensory loss have a legal right to get health and social care information in a way that's accessible for them. Yet Healthwatch England has found one in five people struggle to understand the information they receive.

  2. Introducing HealthClick: free digital skills workshops to help you manage your health online

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    Learn about the NHS app, how to order prescriptions, view test results, book GP appointments, and access online consultations at one of our free digital skills workshops. You'll receive 1:1 support and be able to ask questions.

  3. Improving mental health support for children and young people

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    Children and young people told us they needed better mental health support in schools. We identified that there were gaps in service provision. Now, Mental Health Support Teams are being introduced to secondary schools across the local area.

  4. Better GP care for patients in North Somerset

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    Thanks to people sharing their their feedback about Graham Road Surgery with us, we've helped the surgery identify the issues that are negatively affecting patients and make changes in order to improve the quality of care.

  5. How we make a difference

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    How your feedback has helped improve services locally.

  6. The public agenda for our next Prioritisation Panel on August 16

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    See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 12pm on August 16 is where we action your comments or concerns with providers to ensure what you tell us makes a difference.

  7. Unheard carers from minority groups in North Somerset - August 2022

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    Appendices 3 and 4 for our 'Unheard carers from minority groups in North Somerset' report, published August 2022

  8. Supporting people living with dementia in North Somerset

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    A new directory of local and national resources to support people living with dementia, their carers, and their support networks has been put together by a team of experts. It covers often overlooked issues, such as emotional and wellbeing support.

  9. Report: unheard carers from minority groups in North Somerset

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    People from diverse, often-unheard cultural backgrounds told us about their experiences of looking after a loved one. None considered themselves to be carers, and therefore were not receiving any support from local health and social care services.

  10. Graham Road Surgery and Horizon Health Centre rated 'requires improvement' by independent regulator of health and social care

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    The Care Quality Commission found that Graham Road did not always provide care in a way that kept patients safe, and Horizon Health Centre did not have complete risk assessments or vaccination records for staff.

  11. How to guide: online health services

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    Our guide offers step-by-step guidance about how to register and access online GP services through the NHS App and Patient Access. It also includes information about how to find trusted health advice online.

  12. Weston General Hospital rating moves up from 'inadequate' to 'requires improvement'

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    The hospital was rated 'inadequate' in June 2021 by the Care Quality Commission, after the independent regulator of health and social care in England raised concerns over patient safety.

  13. Where can I get digital support?

    Advice and Information -

    Technology can make it easier to access information and care, but can also pose challenges for those without the skills or confidence to use the internet. Here are all the places you can get digital support in North Somerset.

  14. Results of the GP Patient Survey 2022

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    The GP Patient Survey is an England-wide survey, providing data about patients’ experiences of their GP practices. It asks about issues such as making an appointment, getting through to your GP practice on the phone, and access to online services.

  15. Zion Bristol: free digital skills workshop

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  16. 'The barriers to accessing timely care can put people’s lives at risk' - Healthwatch England's response to the Care Quality Commission's 'State of Care' report

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    The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.'

  17. For All Healthy Living Centre: free digital skills workshop

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  18. For All Healthy Living Centre: free digital skills workshop

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  19. For All Healthy Living Centre: free digital skills workshop

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  20. For All Healthy Living Centre: free digital skills workshop

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  21. Blood pressure checks for over 40s now available at community pharmacies

    Advice and Information -

    People who are eligible for the service can receive a free blood pressure check without needing to book an appointment at their pharmacy. The check takes 10-15 minutes and carried out by a pharmacist.

  22. Public living rooms set up to help local residents struggling with rising energy prices

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    A public living room is somewhere people can go to stay warm and have a hot drink as the cost of living crisis continues. North Somerset Council has mapped the public living rooms opening over the coming weeks.

  23. Experiences of being in hospital for people with a learning disability and autistic people

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    The Care Quality Commission says people with a learning disability and autistic people "continue to face barriers when accessing health care and treatment" after collecting people’s experiences from 8 hospital trusts in England.

  24. Is North Somerset deaf aware?

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    The North Somerset Deaf Awareness Partnership surveyed the d/Deaf community, asking which services are and are not deaf aware. Call centres and the Audiology Department at Weston General Hospital were among those that were found to be not deaf aware.

  25. Share your feedback about Graham Road Surgery or Horizon Health Centre

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    If you're a patient at either surgery, we'd like to hear about your experience. How easy is it to book an appointment? Are you happy with the care you've received? Let us know by completing our short survey.

  26. Share your experience: maternal mental health

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    Have you given birth since April 2020? Did you experience any mental health issues or emotional challenges such as low mood before getting pregnant? We'd like to hear your story and find out if you got the support you needed from the NHS.

  27. Clevedon Library: free digital skills workshop

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  28. Clevedon Library: free digital skills workshop

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  29. For All Healthy Living Centre: free digital skills workshop

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  30. For All Healthy Living Centre: free digital skills workshop

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  31. Findings: what keeps you happy, healthy and well?

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    Earlier this year, the local Integrated Care Board asked residents for feedback on what keeps us all well, what support we need, and what barriers to keeping well exist. Here's what you said.

  32. A guide to hate crime: information and support

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    A hate crime is any crime that the victim or anyone else things was motivated by hostility or prejudice based on a person's race, religion, sexual orientation, disability, or gender identity.