Photo of someone holding the hand of a newborn baby
"This is another scandal where it’s clear that lessons from past tragedies haven’t been learnt" - Healthwatch England's response to the Ockenden review
Healthwatch England has responded to the Independent Review of Maternity Services at The Shrewsbury and Telford Hospital NHS Trust, led by Donna Ockenden. The review examined almost 1,600 clinical incidents and found repeated failures in care.
13 May 2022
News
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Healthwatch BNSSG's combined safeguarding adults and children's policy
Safeguarding is the responsibility of everyone. Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) will work together to prevent and minimise abuse, and protect vulnerable adults, children and young people from harm.
13 May 2022
Report
A man sitting in a doctor's office, talking to the doctor
How to register with a GP surgery
GPs offer a range of health services, including advice about physical and mental health, treatment, and prescriptions for medicines. To register with a GP, you don't need a fixed address, proof of your immigration status, or identification.
25 April 2022
Advice and Information
A person writing in a notebook in front of a laptop
North Somerset Prioritisation Panel February 2022 - minutes
On the February 15 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change.
21 April 2022
Report
People using headsets and looking at computer screens in a call centre
Provider of NHS 111 services in North Somerset rated 'Outstanding' by independent regulator
Practice Plus Group - NHS 111 South West, who have a contact centre in Bristol and answer NHS 111 calls from people across the South West, were found to be safe, effective, caring, responsive, and well-led by the Care Quality Commission.
19 April 2022
News
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Protocol for submitting 20-day request response letters to reports and recommendations from Healthwatch
This protocol recognises that Healthwatch acts as an independent consumer voice for people who use health and social care services.
13 April 2022
Report
Logos of Healthwatch Bristol, Heathwatch North Somerset, Healthwatch South Gloucestershire, BabCON, and Bristol Health Partners
Report: how has the COVID-19 pandemic affected people's experiences of bladder and bowel services?
Our collaborative research with Bristol Health Partners' Bladder and Bowel CONfidence Health Integration Team (BABCON HIT) found that one in three people who use bladder and bowel services had been affected by changes to these services during COVID.
6 April 2022
Report
Photo of the sign outside Weston Hospital which reads: Weston General Hospital
NHS survey seeks views on next steps to further improve services at Weston General Hospital
The NHS in Weston-super-Mare, Worle and surrounding areas is asking local people to respond to a survey about its vision and ambition to secure Weston General Hospital as a thriving hospital at the heart of the community.
28 March 2022
News
A pulse oximeter on someone's finger with a stethoscope in the background
Pulse oximeter rollout to help people recover from COVID-19 at home
Many people are able to recover from COVID-19 at home. If you are at a higher risk of developing severe illness from COVID-19, you may be eligible for a free pulse oximeter to monitor your health and ensure you can get medical care if you need it.
24 March 2022
Advice and Information
A red sign which reads 'Emergency Department', in front of a hospital
Report: experiences of attending Southmead A&E during the COVID-19 pandemic
North Bristol NHS Trust asked us to carry out a survey with people attending A&E at Southmead Hospital. We found that the management of people's long-term conditions in the community needs to improve, to reduce some of the pressure on A&E.
18 March 2022
Report
Four adults sitting in a living room, smiling, chatting, and drinking from mugs
Working together: co-production in North Somerset
Co-production is a way of working that recognises that everyone has a contribution to make. Our goal is to involve people in the planning and designing of our research and project work right from the beginning.
17 February 2022
Advice and Information
A group of people standing outside the Safe Haven Crisis Centre. They are holding a large cheque from Howards Motor Group for £10,000
Safe Haven Crisis & Recovery Centre in Weston receives £10,000 donation
Howards Motor Group said they wanted to make a "meaningful financial contribution to their incredible efforts". The Safe Haven provides mental health support and a safe space for people in acute emotional distress. Image © Mark Simmons Photography.
9 February 2022
News