News and reports | Healthwatch Northsomerset

Chat-athon - raising awareness of mental health

Happy Talk....Charity We Are Aware is running an all day conversation on Zoom to raise awareness of mental health and the importance of connecting with others to boost your mood!

BAME report

New review says BAME groups at higher risk of dying from Covid-19

A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients.

patient transport

Secure patient transport service to change policies following inadequate rating

A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission.

woman and gentleman having a discussion in a hospital

Hand held device to zp headaches could soon be available in North Somerset

Pioneering technology to zap away excruciating headaches is to receive NHS England funding and could be prescribed to North Somerset patients soon.

hospital passport

Passport to help vulnerable cope with hospital visits

Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic.

safe haven

New crisis support phone service now live

If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.

Advice and Information

Pink apostrophe

Healthwatch North Somerset Complaints Policy

Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.

JAckie at a Healthwatch event with North Somerset team leader

Jackie Eastmond

Jackie is a office support volunteer who started in May 2019. She supports the staff in the office with a variety of duties two mornings a week,

Young woman smiling at the camera

Mental health service 'gaps'? - tell us your views

The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services.

Woman on the telephone

Call Healthwatch to get support from NHS Responders

If you are at home self-isolating and need a support lifeline you can now call our team to find the right type of help from the new army of NHS Responders.

Example of a Zoom screen during video call

Healthwatch Guides to help you online

New Healthwatch guides to help you find online information and get started with video calls. Why not get to grips with the NHS App, Zoom and askmyGP

Advice and Information

Participants at a Healthwatch board meeting

Terry's volunteer story

"I am not an expert on health matters. However, being able to contribute in oiling the wheels of the information flow and sharing of ideas is fantastic." Read Terry's volunteer story.

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