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News and reports

A woman drinking a cup of tea
Accessing wellbeing and mental health support in North Somerset
Most of us will need support with our wellbeing at some point, but if you're struggling, it can be difficult to know where to go for advice. North Somerset Council have put together a booklet to ensure you can access the help you need.
6 August 2021
Advice and Information
A doctor with a stethoscope listening to a patient's chest
Face-to-face appointments: know your choices
Digital appointments don't work for everyone. Many health care services have moved online, but you can still request a face-to-face appointment. Here's what you can expect from the NHS if you need to be seen in person.
6 August 2021
Advice and Information
A woman receiving physical therapy after a stroke
Improving stroke services in Bristol, North Somerset and South Gloucestershire
Stroke services in Bristol, North Somerset and South Gloucestershire could be set to change as part of a public consultation on proposed improvements.
30 July 2021
News
A laptop and sheets of paper showing bar graphs
Annual Report 2020/2021
From sharing your stories of shielding and isolating, to raising the issue of dual diagnosis, take a look at what we've been up to during 2020 and 2021.
26 July 2021
Report
A laptop and sheets of paper showing bar graphs
Annual Report 2019/2020
In October 2019, Heathwatch South North Somerset became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.
23 July 2021
Report
Scoping a model for young people
Young people struggling to access support for their mental health
75% of parents and young people told us they have concerns about their mental health and service provision. We heard that people had to "fight" for support and that services were "swamped, meaning no help was available."
9 July 2021
News
Bar charts with someone using a pen to point to the document
Why do we need to collect demographic information when you share your views with us?
When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for.
18 June 2021
Advice and Information
The outside of the Safe Haven shop front. Text on the sign reads: North Somerset Wellbeing and Second Step
100% of visitors seeking urgent support were 'very satisfied' with their experience at Safe Haven
Safe Haven, a place for people in acute emotional distress, switched to providing remote support to people in distress during the COVID-19 pandemic. In March 2021, it opened its doors and was able to provide face-to-face support for those in need.
1 June 2021
News
Woman speaking to a woman with a learning disability. Text reads: Establishing Local Healthwatch
Winterbourne View 10 years on: Supporting those with learning disabilities to stay safe and well
People with learning disabilities are still at risk of dying unnecessarily and receive poorer care – 10 years on from the abuse suffered at Winterbourne View.
28 May 2021
News
NS Pharmacy Rino
Pharmacy spotlight: Day Lewis in Nailsea
Pharmacies offer a wealth of health and care services and popping in for advice might prevent the need to call 111 or visit your GP
19 May 2021
Advice and Information
Safe Haven
Safe Haven project ready to support those in crisis
Safe Haven Crisis Centre has opened its doors to provide a safe space for up to 12 people suffering severe emotional distress every evening. Healthwatch played a part to make the service as welcoming and appealing as possible.
18 May 2021
News
West Hospital
Action plan needed to address staff levels and patient care at Weston Hospital
Shortages of staff at Weston Hospital could mean patients do not get the right care or treatment, a new report has found.
13 May 2021
News
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