News and reports | Healthwatch Northsomerset

hospital

Weston Hospital now fully reopened

Weston Hospital has now fully reopened and patients who have an appointment scheduled from today onwards should just attend at their allocated time. The A&E service is also now operational again from 8am to 10pm.

Weston reopen

Weston Hospital update - no new cases

There have been no new Covid-19 cases identified at Weston Hospital after inpatients were re-tested this week. Work is ongoing so it can reopen “as soon as possible,” according to the hospital's CEO.

Vol week Tim Evans

Volunteers' Week - thanks Tim

Thank you to our volunteer and Director Tim who is keen to raise the profile of Healthwatch wherever he goes. He loves going to hospital meetings and has attended a lot over the last eight years - with the most recent streaming on YouTube!

vol week John Rose

Volunteers' Week - thank you John!

Thanks John, your work means patients' voices are heard by key decision makers at local hospitals.

Chat-athon - raising awareness of mental health

Happy Talk....Charity We Are Aware is running an all day conversation on Zoom to raise awareness of mental health and the importance of connecting with others to boost your mood!

BAME report

New review says BAME groups at higher risk of dying from Covid-19

A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients.

patient transport

Secure patient transport service to change policies following inadequate rating

A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission.

woman and gentleman having a discussion in a hospital

Hand held device to zp headaches could soon be available in North Somerset

Pioneering technology to zap away excruciating headaches is to receive NHS England funding and could be prescribed to North Somerset patients soon.

hospital passport

Passport to help vulnerable cope with hospital visits

Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic.

safe haven

New crisis support phone service now live

If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.

Advice and Information

Pink apostrophe

Healthwatch North Somerset Complaints Policy

Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.

JAckie at a Healthwatch event with North Somerset team leader

Jackie Eastmond

Jackie is a office support volunteer who started in May 2019. She supports the staff in the office with a variety of duties two mornings a week,

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