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News and reports

A person writing in a notebook in front of a laptop

North Somerset Prioritisation Panel August 2021 - minutes

On the August 10 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change.
27 September 2021
Report
Graphic of three people with speech bubbles coming out of their heads

How your feedback has made a difference: April - June 2021

Between the beginning of April and the end of June 2021, we received 103 pieces of feedback on a wide range of health and social care issues, including primary care services (e.g. GPs) and secondary care services (e.g. hospital services, CAMHs)
10 August 2021
Report
A laptop and sheets of paper showing bar graphs

Annual Report 2020/2021

From sharing your stories of shielding and isolating, to raising the issue of dual diagnosis, take a look at what we've been up to during 2020 and 2021.
26 July 2021
Report
A laptop and sheets of paper showing bar graphs

Annual Report 2019/2020

In October 2019, Heathwatch South North Somerset became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.
23 July 2021
Report
A woman pushing a young girl in a wheelchair

Report: listening and learning from unpaid carers

Unpaid carers told us about the support and services they would like to see included in North Somerset Council's Carers Strategy 2021 - 2024. This report was co-produced with North Somerset Parent Carers Working Together and the Alzheimer's Society.
30 April 2021
Report
A girl sitting at a laptop. Text on the laptop screen reads: 'mental health'

Report: Experiences of using Community Mental Health during the pandemic

Our latest report examines the impact of the COVID-19 pandemic on community mental health services in North Somerset and makes recommendations for change to improve access to services.
13 April 2021
Report
Healthwatch BNSSG AGM

Minutes and recording of our first virtual AGM held in October 2020

Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October.
2 December 2020
Report
View of a dentist's lamp

Dentistry during Covid-19

Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic.
6 October 2020
Report
shielding stories

Shielding stories - an insight into how vulnerable people coped in North Somerset

Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely.
21 July 2020
Report
Two Women talking

First Do No Harm

First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.
21 July 2020
Report
EV horizon

Latest Enter and View report: Horizon Health Centre

We visited Horizon Health Centre, Weston, earlier this year to observe the practice on a working day and gather feedback from patients. We heard about difficulties getting appointments and have made recommendations to help patients.
15 July 2020
Report
Enter and view

Our latest Enter and View for Graham Road Surgery

We visited Graham Road surgery, Weston, earlier this year to observe the practice in action and talk to patients about their experiences of seeing a GP and further care or treatment. Read what we found and our recommendations for improvements.
14 July 2020
Report

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