News and reports

Thank you to our volunteer and Director Tim who is keen to raise the profile of Healthwatch wherever he goes. He loves going to hospital meetings and has attended a lot over the last eight years - with the most recent streaming on YouTube!

Thanks John, your work means patients' voices are heard by key decision makers at local hospitals.

Happy Talk....Charity We Are Aware is running an all day conversation on Zoom to raise awareness of mental health and the importance of connecting with others to boost your mood!

A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients.

A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission.

Pioneering technology to zap away excruciating headaches is to receive NHS England funding and could be prescribed to North Somerset patients soon.

Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic.

If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.

Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.

Jackie is a office support volunteer who started in May 2019. She supports the staff in the office with a variety of duties two mornings a week,

The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services.

If you are at home self-isolating and need a support lifeline you can now call our team to find the right type of help from the new army of NHS Responders.