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News and reports

Vol week Tim Evans

Volunteers' Week - thanks Tim

Thank you to our volunteer and Director Tim who is keen to raise the profile of Healthwatch wherever he goes. He loves going to hospital meetings and has attended a lot over the last eight years - with the most recent streaming on YouTube!
5 June 2020
Blog
vol week John Rose

Volunteers' Week - thank you John!

Thanks John, your work means patients' voices are heard by key decision makers at local hospitals.
4 June 2020
Blog
Chatathon logo

Chat-athon - raising awareness of mental health

Happy Talk....Charity We Are Aware is running an all day conversation on Zoom to raise awareness of mental health and the importance of connecting with others to boost your mood!
4 June 2020
News
BAME report

New review says BAME groups at higher risk of dying from Covid-19

A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients.
4 June 2020
Report
patient transport

Secure patient transport service to change policies following inadequate rating

A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission.
26 May 2020
News
woman and gentleman having a discussion in a hospital

Hand held device to zp headaches could soon be available in North Somerset

Pioneering technology to zap away excruciating headaches is to receive NHS England funding and could be prescribed to North Somerset patients soon.
14 May 2020
News
hospital passport

Passport to help vulnerable cope with hospital visits

Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic.
12 May 2020
News
safe haven

New crisis support phone service now live

If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset.
6 May 2020
Advice and Information
Outline of a man surrounded by arrows

Healthwatch North Somerset Complaints Policy

Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.
28 April 2020
Report
JAckie at a Healthwatch event with North Somerset team leader

Jackie Eastmond

Jackie is a office support volunteer who started in May 2019. She supports the staff in the office with a variety of duties two mornings a week,
25 April 2020
Blog
Young woman smiling at the camera

Mental health service 'gaps'? - tell us your views

The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services.
24 April 2020
News

Call Healthwatch to get support from NHS Responders

If you are at home self-isolating and need a support lifeline you can now call our team to find the right type of help from the new army of NHS Responders.
23 April 2020
News

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