1. Enter and view report for Earlfield Lodge

    Report -

    On 19th January we sent a team of trained volunteers and staff to carry out an enter and view at Earlfield Lodge. We spoke to staff, residents and families to gather as much information as possible,

  2. Manor Park - Enter and view report

    Report -

    On 26th January 2016 we sent a team of authorised volunteers and staff to carry out an enter and view at Manor Park.

  3. Haven Lodge - Enter and view report

    Report -

    On 28th January a team of authorised volunteers and staff represented Healthwatch North Somerset by conducting an enter and view at Haven Lodge, where they spoke to both staff and residents to get as much information about the service as possible

  4. Report on Maternity services in North Somerset

    Report -

    Healthwatch North Somerset collects information from the public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies.

  5. Enter and view report for Rosamar

    Report -

    On 26th April 2016 we carried out an enter and view on Rosamar Care Home with the aim of collecting as much information from staff, residents and volunteers as well as our own observations of the building and their procedures

  6. Report - Central Ward Engagement Project

    Report -

    Healthwatch North Somerset’s statutory duty and function, which is laid out in The Health and Social Care Act 2012, is to provide a voice for people who use health and adult social care services.

  7. Annual Report 2015/16

    Report -

    Healthwatch North Somerset have published their annual report for the year 2015/16

  8. Ambleside - Enter and view report

    Report -

    On 12th July we sent a team of authorised volunteers and staff to carry out an enter and view at Ambleside Nursing Home. This was aimed at gathering as much information as we could from staff, residents and their families

  9. Report into Diabetes in North Somerset

    Report -

    Diabetes is a complex condition. It is a chronic metabolic disorder which increases the risk of damage to the eyes, kidneys, nerves, heart and blood vessels.

  10. Report on young people in North Somerset

    Report -

    At Healthwatch North Somerset, we listen to patient experiences and inform commissioners and providers about good practice and areas for service improvement.

  11. Enter and view report for Dewdown House

    Report -

    On 2nd August 2016 we carried out an enter and view at Dewdown House. This was aimed at collecting as much information possible from everyone present and then making our own recommendations as to how the service could improve

  12. 2016 Board Meeting Minutes

    Report -

    Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community.

  13. Enter and view report for Westgate residential home

    Report -

    Healthwatch North Somerset is allowed to enter and view any health or social care service in its area. On 20th September our authorised team carried out a view of Westgate Residential Home.

  14. Report into Electronic Prescriptions

    Report -

    This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS.

  15. Lyndhurst Park - Enter and View report

    Report -

    Healthwatch North Somerset has the power to enter and view any NHS health or social care service. A team of trained volunteers and staff entered and viewed Lyndhurst Park on 4th October 2016.

  16. Report into missed GP appointments

    Report -

    Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs.

  17. AGM 2016

    Report -

    We held our 2016 AGM on Tuesday 11th October at Hans Price Building, Weston-super-Mare

  18. Prioritisation Panel Reports

    Report -

    Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.

  19. Village Voices - Report

    Report -

    North Somerset’s population in 2015 was 209,944 and described by DEFRA as ‘urban with significant rural populations’.

  20. Enter and View report for Weston Hospital

    Report -

    We carried out an enter and view at Weston hospital over two dates - 22nd October and 25th November to try and gather as much information as possible from both staff and the general public.

  21. Enter and View report for Tilsey House

    Report -

    On 6th December a team of trained volunteers and staff represented Healthwatch North Somerset by carrying out an enter and view at Tilsey House. This was to gather as much information as possible and report their findings

  22. Enter and view at Weston Hospital

    Report -

    On 7th December we sent a team of authorised representatives to carry out an enter and view at Weston Hospital.

  23. Delays to get GP appointments

    Report -

    We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.

  24. Report into village voices - engagement with our rural communities

    Report -

    Healthwatch North Somerset collects information from the public about their experiences of local health and social care services.