1. District nursing services

    News -

    ‘The future will see far more care delivered locally’; this statement from the NHS five year forward view reaffirmed ambitions to move more care into community settings.

  2. Mental health triage service

    News -

    Mental health, police and emergency services in Avon and Somerset have joined forces to ensure that those with mental health problems get the care they need in Bristol, North Somerset, South Gloucestershire, Somerset and Bath and North East Somerset

  3. Enter and view report for Westgate residential home

    Report -

    Healthwatch North Somerset is allowed to enter and view any health or social care service in its area. On 20th September our authorised team carried out a view of Westgate Residential Home.

  4. Report into Electronic Prescriptions

    Report -

    This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS.

  5. Lyndhurst Park - Enter and View report

    Report -

    Healthwatch North Somerset has the power to enter and view any NHS health or social care service. A team of trained volunteers and staff entered and viewed Lyndhurst Park on 4th October 2016.

  6. Missed GP appointments in North Somerset

    News -

    Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs.

  7. Fear is holding the NHS back

    News -

    With the first of the 44 local sustainability and transformation plans set to be published this week, Jane Mordue, interim chair of Healthwatch England, looks at the importance of involving patients and the public in the big decisions ahead

  8. Report into missed GP appointments

    Report -

    Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs.

  9. AGM 2016

    Report -

    We held our 2016 AGM on Tuesday 11th October at Hans Price Building, Weston-super-Mare

  10. Prioritisation Panel Reports

    Report -

    Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals.

  11. Village Voices - Report

    Report -

    North Somerset’s population in 2015 was 209,944 and described by DEFRA as ‘urban with significant rural populations’.

  12. Get the right care - first time

    News -

    When you’re injured or unwell, choosing the right care, first time can save you time and effort, as well as helping us to make the best use of NHS resources.

  13. Celvedon community hospital refurbishment

    News -

    The Old Street facility’s inpatients ward was closed in March following a 2014 Care Quality Commission (CQC) report which raised concerns over dampness and the safety of its floor.

  14. Bristol, North Somerset and South Gloucestershire Primary Care Strategy

    News -

    Primary Care is the entry point for the prevention and treatment of illness.

  15. Enter and View report for Weston Hospital

    Report -

    We carried out an enter and view at Weston hospital over two dates - 22nd October and 25th November to try and gather as much information as possible from both staff and the general public.

  16. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  17. North Somerset People and Communities strategy

    News -

    The North Somerset People and Communities Board brings together a range of partners from across public and voluntary services who are working together to reduce inequalities and improve the safety, health and wellbeing of local residents.

  18. Enter and View report for Tilsey House

    Report -

    On 6th December a team of trained volunteers and staff represented Healthwatch North Somerset by carrying out an enter and view at Tilsey House. This was to gather as much information as possible and report their findings

  19. Enter and view at Weston Hospital

    Report -

    On 7th December we sent a team of authorised representatives to carry out an enter and view at Weston Hospital.

  20. Weston-super-Mare residents of the town centre are expected to die younger

    News -

    A ‘shocking’ disparity in life expectancy in Weston means town centre residents are expected to die as much as 14 years younger than people living elsewhere in the town, ‘appalling’ statistics reveal.

  21. Delays to get GP appointments

    Report -

    We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies.

  22. Report into village voices - engagement with our rural communities

    Report -

    Healthwatch North Somerset collects information from the public about their experiences of local health and social care services.