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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
Use our new Healthwatch guides to help you get to grips with using health websites and apps. From Patient Access and NHS App to using Zoom, you can download and print our step-by-step guides. -
Advice and Information -
Shielding letters have been sent out to those the Government consider extremely vulnerable. It contains information for them, family and their carers. -
Advice and Information -
We recommend community groups follow these guidelines and suggest people familiarise themselves with these tips to keep themselves safe too. -
Advice and Information -
The Keep Safe website has put together a range of resources for people with learning difficulties.
These include Easy Read guides about Coronavirus, information about how to stay safe, and ideas of things to do when you’re stuck at home. -
Advice and Information -
The Accessible Information Standard requires any organisation providing NHS or social care to communicate in a way that everybody can understand, regardless of their circumstances. -
Advice and Information -
We have put together some answers to the most frequently asked questions about Healthwatch North Somerset, including who we are, what powers we have and how important feedback from the public is. -
Advice and Information -
Safeguarding is designed to protect children and vulnerable adults from harm, abuse or neglect, and remove them from abusive situations. -
Advice and Information -
If you or your loved one feels unsafe, at risk or unable to cope, a new crisis support phone service is now operating in North Somerset. -
Advice and Information -
Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Watch our video to find out. -
Advice and Information -
Radio presenter and Asperger's champion Alex Manners spoke to Healthwatch ahead of his talk organised by Bristol Autism Support tomorrow (April 7th). His tips for coping with the pressures of Covid-19? "Find a project and focus on the next few days." -
Advice and Information -
When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for. -
Advice and Information -
Digital appointments don't work for everyone. Many health care services have moved online, but you can still request a face-to-face appointment. Here's what you can expect from the NHS if you need to be seen in person. -
Advice and Information -
The NHS sometimes uses jargon and acronyms that can be difficult to make sense of. We've found a selection of reliable resources that explain, in plain English, many of the terms that you may see used in NHS correspondence, online, or in the media. -
Advice and Information -
That’s the question being asked by the new Integrated Care System (ICS) for Bristol, North Somerset and South Gloucestershire, as it launches a wide-ranging public engagement exercise to shape priorities for health and care in the years ahead. -
Advice and Information -
As a local Healthwatch, we are able to visit health and social care services (such as hospitals and GP surgeries) and see them in action. This is called 'Enter and View'. Our goal is to identify what's working well and where improvements are needed. -
Advice and Information -
Technology can make it easier to access information and care, but can also pose challenges for those without the skills or confidence to use the internet. Here are all the places you can get digital support in North Somerset. -
Advice and Information -
A public living room is somewhere people can go to stay warm and have a hot drink as the cost of living crisis continues. North Somerset Council has mapped the public living rooms opening over the coming weeks.
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Advice and Information -
Research from Macmillan Cancer Support has identified rising costs and exhaustion as being among the biggest issues people living with cancer in the UK are currently facing. -
Advice and Information -
The infopool is a new website offering simple, clear information about prostate cancer. It will help you understand the different tests and treatments available, and includes information on clinical trials you may be suitable for. -
Advice and Information -
Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians. -
Advice and Information -
St John Ambulance has set up the CPR Community Network to ensure that everyone has access to basic life support training in person, online or by using their Resource Hub to give you the confidence to respond in an emergency. -
Advice and Information -
Over the next 18 months, Portishead residents will be able to attend a series of workshops to support their wellbeing needs. -
Advice and Information -
The free CONfidence app provides self-help advice and information for people with bladder and bowel leakage, and carers and parents of children with symptoms. -
Advice and Information -
If your GP refers you to a specialist, you usually have the right to choose which hospital you go to. You can choose a hospital in your area – or one further away if you wish. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.