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We wouldn't be able to do the work we do without our wonderful volunteers. Thank you! -
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Healthwatch North Somerset invited students from Nailsea Secondary School for a ‘takeover’ on November 21st 2017. -
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Healthwatch Engand Publishes Annual Report to Parliament. Over 300,000 people share experiences of hospitals, GPs and care homes with Healthwatch in 2016/17.
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On Monday November 6th 2017 we take part in the ‘National Meals on Wheels Week’. Our volunteers and two staff members will be joining drivers from Castlewood and Worle to deliver our leaflets to gather feedback on services. -
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We have been approached by the Bristol, North Somerset and South Gloucestershire (BNSSG) Clinical Commissioning Groups (CCGs) to ask us to make our Volunteers and our Members aware of an opportunity to get involved in the local commissioning process -
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Our fab staff and wonderful volunteers had a great day at the Sovereign Shopping Centre yesterday. -
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Today sees the launch of #ItStartsWithYou. This campaign is an opportunity to celebrate the people who help make health and social care services better by speaking up about their experiences. -
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Join us for our AGM - Tuesday 11th October 2pm til 4 pm -
Advice and Information -
Our are local organisations who share our passion for putting local people at the heart of health and social care. We strive to capture the views of as many diverse populations within the county that we can, especially hard to reach communities. -
Advice and Information -
Safeguarding is designed to protect children and vulnerable adults from harm, abuse or neglect, and remove them from abusive situations. -
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Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint. -
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The Healthwatch North Somerset Team have been out and about on the Community MAVIS Bus again. -
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Would you like to support your Local GP Practice? -
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Healthwatch North Somerset Prioritisation Panel has vacancies for new volunteers -
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NHS England’s recent report and guidance on improving orthotics services came about as a result of a formal escalation from Healthwatch England. -
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Healthwatch England have looked at what recent public polling tells us about people’s desire to provide feedback to help care services improve. -
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Healthwatch North Somerset’s Annual General Meeting will take place on Tuesday 13th October -
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Healthwatch North Somerset is delighted to welcome four new Directors to our Board -
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Healthwatch North are delighted to welcome two new members of staff to their team. -
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Healthwatch North Somerset’s Stroke Report on BBC Points West -
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Healthwatch North Somerset’s Stroke Report on BBC Points West -
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Mavis (multi-agency vehicle in service) is a new Streetsafe bus whose primary purpose is to ensure people have a safe night out. -
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Chair of Healthwatch North Somerset, Georgie Bigg featured on Steve and Laura at Breakfast for Radio Bristol this morning. -
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We’ve had a lot of media attention in response to the release of our latest report: A Review of Access to North Somerset NHS Dental Services, May 2015. -
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Please come along to our next Public Board of Directors Meeting on Tuesday 11th August. -
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NHS services must tell people how to contact their local Healthwatch -
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Healthwatch North Somerset GP Report Featured On Radio Bristol -
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Healthwatch North Somerset has been short listed for an award from Healthwatch England for it’s work with young people during 2014. -
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Healthwatch North Somerset was interviewed by the BBC last week regarding its recently published GP Practice Survey Report. -
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Due to the weather today we have cancelled our talk to us event on Weston Sea Front. We will arrange a new date as soon as possible. -
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The North Somerset Show 2015 was a great opportunity for Healthwatch North Somerset to get out and talk to the North Somerset public about local health and social care services. -
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Healthwatch North Somerset will be holding a drop in session at Clevedon Library on the 7th May 10am – 12pm. -
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Our pop up shop opens on Monday 23rd February at 10am. We will be in Unit 17 Collier’s Walk, Nailsea (opposite Burchill’s fruit and shop) -
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As we near the end of our working year Healthwatch North Somerset are looking towards 2015-2016 and are seeking your views on what issues are important to you and what you consider we should concentrate our efforts on during the next year. -
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We enjoyed being out and about and speaking to so many people in Clevedon today -
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Large scale research and data collection is needed to tackle “humbling inequalities" in Covid-19 death rates, according to the new Public Health England report. We want our feedback to build an understanding of health experiences of BAME groups. -
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Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements. -
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Communication needs to improve for patients as Lee, of Portishead, was kept waiting for months with a painful hernia. He had no idea if he was on a waiting list for an operation after #Covid-19 struck. -
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AGM papers for 12th October 6-7pm -
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Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October. -
Advice and Information -
Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Watch our video to find out. -
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Steve Thornton, whose experiences helped us form a survey about the support available for recovery from both addiction and mental health, said he was “pushed around the system for many years” before someone finally was able to help him. -
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Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this. -
Advice and Information -
When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for. -
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In October 2019, Heathwatch South North Somerset became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report. -
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From sharing your stories of shielding and isolating, to raising the issue of dual diagnosis, take a look at what we've been up to during 2020 and 2021. -
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See how we work out the main health and care priorities for North Somerset from your feedback. Our meeting at 11:30am on August 10 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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Between the beginning of April and the end of June 2021, we received 103 pieces of feedback on a wide range of health and social care issues, including primary care services (e.g. GPs) and secondary care services (e.g. hospital services, CAMHs) -
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Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent. -
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The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG.