1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. Report into Electronic Prescriptions

    Report -

    This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS.

  3. Prescriptions unavailable

    News -

    Why can’t I get a prescription for an over-the-counter medicine?

  4. Lloyds pharmacies in the South West to close

    News -

    Please see the attached letter from Lloyds advising of the pharmacies that are due to close in the South West.

  5. NHS England launches first leadership training programme

    News -

    Hundreds of community pharmacists and technicians working across the NHS are being offered the opportunity to develop leadership and management skills on a training programme.

  6. Guidance on low value prescription items

    News -

    NHS England will be leading a review of low value prescription items from April 2017 and introducing new guidance for Clinical Commissioning Groups (CCGs), with a view to substantially saving NHS expenditure in this area.

  7. Cost of wasted medications

    News -

    Healthcare leaders in the district are urging people to reduce medication waste. Repeat prescriptions which are no longer needed and people taking their medication incorrectly contribute to the hefty £1.2million annual spend on medication waste

  8. Stop medicine waste in North Somerset

    News -

    It’s predicted that wasting medicines costs £1.2 million a year in North Somerset, that’s equivalent to 75,000 GP appointments every year.

  9. Community pharmacy flu vaccines

    News -

    NHS England announced it will recommission the Community Pharmacy Seasonal Influenza Vaccination programme in 2016, after nearly a quarter of a million more people benefited from vaccinations in a community pharmacy setting during the previous year

  10. Healthwatch North Somerset pop up shop

    News -

    Our pop up shop opens on Monday 23rd February at 10am. We will be in Unit 17 Collier’s Walk, Nailsea (opposite Burchill’s fruit and shop)

  11. Open letter shows progress in reopening health services ahead of winter

    News -

    An open letter outlining plans to get services back to their pre-pandemic levels but still ensure everyone’s safety has been released.

  12. Pharmacy spotlight: Day Lewis in Nailsea

    Advice and Information -

    Pharmacies offer a wealth of health and care services and popping in for advice might prevent the need to call 111 or visit your GP

  13. Blood pressure checks for over 40s now available at community pharmacies

    Advice and Information -

    People who are eligible for the service can receive a free blood pressure check without needing to book an appointment at their pharmacy. The check takes 10-15 minutes and carried out by a pharmacist.

  14. Annual Report 2022/2023

    Report -

    Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services.

  15. The way you make a complaint about some NHS services has changed

    Advice and Information -

    Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians.

  16. A third of people in England lack confidence they can access critical NHS services

    News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  17. Think Pharmacy First for common health conditions

    News -

    People can now get treatment for seven common health conditions directly from their local pharmacist, without needing a GP appointment.

  18. How will we make a difference in 2024-25?

    Report -

    Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services.

  19. Healthwatch England publishes Annual Report

    Report -

    People's real life experiences of NHS and social care set out in new report to MPs

  20. Your feedback can make a difference

    News -

    See our new video of how we can use your feedback to make a difference

  21. Digital Champions Report

    Report -

    Our Digital Champions report has now been published

  22. We need your views

    News -

    We welcomed the public to our AGM on October 29th with two speakers from Sirona and North Somerset Council’s Public Health department.

  23. Speak up on what matters to you

    News -

    Speak up on what matters to you about health services

  24. Our next digital event

    News -

    Grab your chance to Go Digital when Healthwatch runs its next free session with Portishead GP surgery, Harbourside.

  25. Surprise Award for our Chair

    News -

    Healthwatch North Somerset board chair, Georgie Bigg, wins surprise award for supporting NSCP’s community work

  26. New Healthwatch contract is announced

    News -

    New Healthwatch contract is announced to cover three areas

  27. Join Helen and tell us how NHS money should be spent.

    News -

    Nailsea cancer survivor Helen Hamblin has said more money should be spent on helping people cope with the aftermath of traumatic illness.

  28. Today's public meeting agenda

    News -

    Anna Hayes from North Somerset People First will be giving insight into the experiences faced by people with learning disabilities at our Public Board meeting this afternoon (April 9th).

  29. Healthwatch North Somerset Strategic Priorities

    News -

    View are strategic priorities below

  30. Using technology to build a stronger Healthwatch community

    News -

    From Healthwatch England:

    With 152 Healthwatch organisations across the country, we need to make good use of technology to help our teams connect and learn from each other.

  31. Healhwatch network reveals top priorities for 2019

    News -

    HEALTHWATCH NETWORK REVEALS TOP PRIORITIES FOR 2019

  32. Healthwatch North Somerset organises PPG meeting

    News -

    Healthwatch North Somerset organises Patient Participation Group (PPG) Chair’s quarterly meeting

  33. Consultation on the future of Healthwatch North Somerset

    News -

    North Somerset Council wants to hear your views to make sure the best possible decisions are being made for local people.

  34. Annual Report 2018/2019

    Report -

    Healthwatch North Somerset publishes its annual report

  35. Annual Report 2017/2018

    Report -

    Our annual report for 2017/18 has now been published and is available to view

  36. Annual report 2016/17

    Report -

    Healthwatch North Somerset publish their annual report for the 2016/17 year

  37. Annual Report 2015/16

    Report -

    Healthwatch North Somerset have published their annual report for the year 2015/16

  38. Annual Report 2014/2015

    Report -

    Healthwatch North Somerset are pleased to publish their Annual Report for 2014 / 2015

  39. Annual report 2013/2014

    Report -

    We are pleased to announce that our annual report for the year 2013 / 2014 is now published

  40. Enter & View - Winscombe Surgery

    Report -

    On 23rd April Healthwatch North Somerset carried out an Enter & View at Winscombe surgery

  41. Enter and View - Banwell Surgery

    Report -

    Healthwatch North Somerset conducted an Enter and View with Banwell Surgery,

  42. Enter and View - North Somerset General Practice

    Report -

    Healthwatch North Somerset conducted an Enter and Views in North Somerset General Practices between Nov 2017 and April 2018

  43. Enter and View - Graham Road

    Report -

    Healthwatch North Somerset conducted an enter and view at Graham Road surgery in Weston-super-Mare

  44. Enter and View at Riverbank Medical Centre

    Report -

    Healthwatch North Somerset carried out an enter and view at Riverbank medical centre. We have now published our report which includes all our observations and recommendations together with the feedback we collected from both staff and the public

  45. Enter and View at The Heath Centre

    Report -

    Healthwatch North Somerset sent a team of authorised enter and view volunteers to Health Centre. Below is our full report detailing all our findings, including responses from staff and public together with our recommendations going forward

  46. Enter and view at Clarence Park Surgery

    Report -

    On 12th April we carried out an enter and view at Clarence Park surgery is Weston-super-Mare. Below is our full report detailing our findings, observations and recommendations to improve the service.

  47. Enter and view at Milton Surgery

    Report -

    Healthwatch North Somerset carried out an Enter and View at Milton Surgery. We have now published out report, detailing all our findings, including observations, feedback from staff and patients and recommendations to improve the service

  48. Enter and View at Tudor Lodge

    Report -

    On 7th March Healthwatch North Somerset did an enter and view at Tudor Lodge as part of our aims to visit as many GP practices across North Somerset as we can.

  49. Harbourside Medical Practice

    Report -

    Healthwatch North Somerset carried out an enter and view at Harbourside Family Practice on 18th April. We have now published our report detailing both our findings and our recommendations

  50. Long Ashton Surgery - Enter and view findings

    Report -

    Following an enter and view carried out by authorised volunteers from Healthwatch North Somerset, the report has now been published