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With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
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Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
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The hospital discharge process has become a topic that requires attention in North Somerset, and across the country. -
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To contribute to the special enquiry, Healthwatch North Somerset chose to seek the views of service users at a local drop in centre for the homeless and vulnerably housed. -
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Healthwatch North Somerset collects information from the general public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
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Healthwatch North Somerset collects information from the public about their experiences of local health and social care services. This information is shared with service providers, local commissioners and all other relevant bodies. -
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Healthwatch North Somerset has identified an increase in feedback from the public relating to the issue of ‘Appointments’ and specifically around the availability of appointments and access to named GPs. -
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Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control. -
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The Care Forum was commissioned to deliver an engagement project by the BNSSG Clinical Commissioning Group. The brief was to recruit and engage with women who did not stop smoking during pregnancy, in order to discuss why this was -
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Services to stroke patients after discharge is an issue highlighted to Healthwatch North Somerset by local people and on which we have received a large amount of feedback. -
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Carers UK estimate that nationally 6.8 million people provide unpaid care for a disabled, seriously-ill or older person in the UK. -
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Mental health is high on the agenda of both Healthwatch North Somerset and Healthwatch England. The picture locally is not a pretty one, and as an organisation, Healthwatch North Somerset has received details of a number of issues from the public. -
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This report aims to identify the health, care and wellbeing needs of *Trans and **Non-Binary people. This report summarises the evidence, feedback, and experiences, from the Trans and Non-Binary people who took part in the research.
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The evaluation was carried out to explore the current situation for children and young people (CYP) seeking early intervention mental health help through their schools and colleges, and their access to other services outside school. -
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Healthwatch North Somerset collects information from the public about their experiences of local health and social care services. -
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North Somerset’s population in 2015 was 209,944 and described by DEFRA as ‘urban with significant rural populations’. -
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Healthwatch North Somerset has collected feedback detailing the experiences of users accessing Wellbeing Services and professionals supporting the service. -
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At Healthwatch North Somerset, we listen to patient experiences and inform commissioners and providers about good practice and areas for service improvement. -
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Following initial discussions with Weston College, it was decided that we would work with the College to hold the event on the College Campus and involve students on the health and social care course in the event. -
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Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals. -
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Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals. -
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Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals. -
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Our Prioritisation panel meets every quarter. It is a group made up of directors, staff and volunteers who look at the public feedback to identify issues and decide about making any recommendations, visits or referrals. -
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On Monday 4th December Bristol, North Somerset & South Gloucestershire Clinical Commissioning Group – Sustainability and Transformation Partnership (BNSSG-CCG STP) held a public listening event at The Royal Hotel, Weston-super-Mare. -
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The CQC has complied a report with the aims of looking at some of the reasons why oral health is so poor in care homes and to understand some of the genuine challenges care staff face when trying to deliver mouth care. -
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Mental Health Europe launches a new resource for people experiencing mental health difficulties -
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"The failing safety net for older people" is a report published by Age UK -
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Since 2016, 34,000 people have shared their views with Healthwatch about Mental Health. -
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This report reminds us of the significant disadvantages faced by many people with severe mental illnesses (SMI) – with difficulties in gaining and keeping employment, in maintaining stable relationships and receiving a decent income. -
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The state of care in NHS acute hospitals 2014 to 2016 presents findings from the Care Quality Commission (CQC) programme of NHS acute comprehensive inspections. -
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Healthwatch North Somerset have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint. -
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A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients. -
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Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements. -
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We visited Graham Road surgery, Weston, earlier this year to observe the practice in action and talk to patients about their experiences of seeing a GP and further care or treatment. Read what we found and our recommendations for improvements. -
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We visited Horizon Health Centre, Weston, earlier this year to observe the practice on a working day and gather feedback from patients. We heard about difficulties getting appointments and have made recommendations to help patients. -
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First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings. -
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Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely. -
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Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic. -
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Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October. -
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Our latest report examines the impact of the COVID-19 pandemic on community mental health services in North Somerset and makes recommendations for change to improve access to services. -
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Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this. -
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In October 2019, Heathwatch South North Somerset became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report. -
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From sharing your stories of shielding and isolating, to raising the issue of dual diagnosis, take a look at what we've been up to during 2020 and 2021. -
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Between the beginning of April and the end of June 2021, we received 103 pieces of feedback on a wide range of health and social care issues, including primary care services (e.g. GPs) and secondary care services (e.g. hospital services, CAMHs) -
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Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent. -
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The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG. -
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On the August 10 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change. -
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All Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) staff, Board members and volunteers are required to identify and disclose activities and relationships that might give rise to conflicts of interest. -
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North Bristol NHS Trust asked us to carry out a survey with people attending A&E at Southmead Hospital. We found that the management of people's long-term conditions in the community needs to improve, to reduce some of the pressure on A&E. -
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Our collaborative research with Bristol Health Partners' Bladder and Bowel CONfidence Health Integration Team (BABCON HIT) found that one in three people who use bladder and bowel services had been affected by changes to these services during COVID.