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Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
This report summarises the feedback received by North Somerset residents regarding the Electronic Prescription Service EPS. -
News -
Why can’t I get a prescription for an over-the-counter medicine? -
News -
Please see the attached letter from Lloyds advising of the pharmacies that are due to close in the South West. -
News -
Hundreds of community pharmacists and technicians working across the NHS are being offered the opportunity to develop leadership and management skills on a training programme. -
News -
NHS England will be leading a review of low value prescription items from April 2017 and introducing new guidance for Clinical Commissioning Groups (CCGs), with a view to substantially saving NHS expenditure in this area. -
News -
Healthcare leaders in the district are urging people to reduce medication waste. Repeat prescriptions which are no longer needed and people taking their medication incorrectly contribute to the hefty £1.2million annual spend on medication waste -
News -
It’s predicted that wasting medicines costs £1.2 million a year in North Somerset, that’s equivalent to 75,000 GP appointments every year. -
News -
NHS England announced it will recommission the Community Pharmacy Seasonal Influenza Vaccination programme in 2016, after nearly a quarter of a million more people benefited from vaccinations in a community pharmacy setting during the previous year -
News -
Our pop up shop opens on Monday 23rd February at 10am. We will be in Unit 17 Collier’s Walk, Nailsea (opposite Burchill’s fruit and shop) -
News -
An open letter outlining plans to get services back to their pre-pandemic levels but still ensure everyone’s safety has been released. -
Advice and Information -
Pharmacies offer a wealth of health and care services and popping in for advice might prevent the need to call 111 or visit your GP -
Advice and Information -
People who are eligible for the service can receive a free blood pressure check without needing to book an appointment at their pharmacy. The check takes 10-15 minutes and carried out by a pharmacist. -
Report -
Last year, 793 people shared their experiences of health and social care services with us. Our annual report sets out how your comments and concerns have had a real impact on local health and social care services. -
Advice and Information -
Everyone has the right to make a complaint about any aspect of NHS care, treatment, or service. How you make a complaint about primary care services changed on 1 July 2023. Primary care includes GPs, pharmacies, dentists, and opticians. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
News -
People can now get treatment for seven common health conditions directly from their local pharmacist, without needing a GP appointment. -
Report -
Our workplan sets out the areas of health and social care we will be looking at over the coming financial year. It also outlines the research we plan to carry out in order to help improve local services. -
News -
Use this Self-Report App to help Kings College London scientists understand Covid-19 -
News -
Latest NHS Coronavirus Guidance | Over 30 Translations Now Available -
News -
Coronavirus FAQs on the right way to protect yourself and loved ones
Information taken from gov.uk -
News -
Avon and Somerset Police have today advised us that there is a scam email over Covid19 tax refund -
News -
Coronavirus Support From Your Healthwatch Team -
News -
Neighbourhood Watch highlights 10 ways to protect yourself, your loved ones and your community in the event of an ourbreak: -
News -
Catch it.
Bin it
Kill it -
Advice and Information -
Please do your bit by ensuring you go to the right place for medical care and reduce any unnecessary strain on the NHS. Bristol, North Somerset and South Gloucestershire CCG have launched a campaign to help local A&E services, encouraging people to g -
News -
Take a look at this amazing list created by ‘Bristol Independent Businesses’ – it brings together community resources, Mutal Aid Groups and food delivery services that are available across Bristol, North Somerset and South Gloucestershire. -
Advice and Information -
Here are some reminders to help ensure everyone has access to the medication they need. The message is: be considerate towards others by not over-ordering medication. -
Advice and Information -
There is a lot of confusion around Coronavirus and what people should, or should not, be doing. Below are some of the commonly asked questions together with advice as to where to go if they need further information. -
Advice and Information -
North Somerset Council update as of Monday 4th April 2020. Advice on all critical services and information where to go if you need more information -
News -
Living with an abusive partner or family member is difficult at the best of times. But being stuck in the home together at a time of stress and uncertainty may be even more frightening than usual. -
News -
In light of the Coronavirus situation, North Somerset Wellbeing Service has re-designed the Service offer for the next three to six months. -
Advice and Information -
Here is a list of links for help and advice regarding Coronavirus and specific health conditions. -
News -
The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services. -
News -
Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic. -
News -
A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission. -
Report -
A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients. -
Blog -
Thanks John, your work means patients' voices are heard by key decision makers at local hospitals. -
News -
There have been no new Covid-19 cases identified at Weston Hospital after inpatients were re-tested this week. Work is ongoing so it can reopen “as soon as possible,” according to the hospital's CEO. -
News -
Weston Hospital has now fully reopened and patients who have an appointment scheduled from today onwards should just attend at their allocated time. The A&E service is also now operational again from 8am to 10pm. -
Report -
Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements. -
Report -
Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely. -
News -
People are being warned to be more vigilant with 53 coronavirus cases reported in the last week in North Somerset. This means it has the highest number of cases per 100,000 people in the South West of 25. The national average is 15. -
News -
Joe, from Clapton-in-Gordano in North Somerset, lives with a mental health condition called depersonalisation disorder. -
News -
Contact tracing is working well in the South West with an 83.3 per cent success rate compared to a national average of 77 per cent. -
News -
CASS have been working closely with the Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (BNSSG CCG) over the last few months to ensure all communities in Bristol receive accessible information about COVID-19. -
News -
The new Covid-19 vaccine has been rolled out in Bristol today (December 8) – with the over 80s and care home staff first on the list to receive it. -
News -
Local vaccination services run by GPs open this week, as the roll-out of the biggest immunisation programme in NHS history starts