1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Tell us about your care - CQC announces partnership with The Silver Line

    News -

    The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline to help reach out to even more elderly people who are cared for in their homes and in residential care.

  3. Public meeting report - Personalisation

    Report -

    Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control.

  4. Care Quality Commission on Oral Health in Care Homes

    Report -

    The CQC has complied a report with the aims of looking at some of the reasons why oral health is so poor in care homes and to understand some of the genuine challenges care staff face when trying to deliver mouth care.

  5. A practical guide to healthy ageing

    News -

    The NHS have teamed up with Age UK to write this practical guide to healthy ageing. The advice in this booklet will help improve the health and general fitness of people of any age, but is written to be particularly relevant for people 70 or over

  6. What are the signs of a good care home?

    News -

    Working with older people, their families and care experts, the charity Independent Age has developed a set of quality indicators which a local Healthwatch in Camden helped test during their visits to local care homes.

  7. St Brigas Residential Home

    News -

    St Brigas Residential Home for Adults with Learning Disabilities, in Jesmond Road, was visited by the health and social care watchdog last year, with the subsequent report this week judging the service to require improvement.

  8. Manor Park Care Home

    News -

    Family-run Manor Park Care Home in Ellenborough Park North has been recognised as a ‘butterfly care home’ by the Dementia Care Matters programme.

  9. Test and Trace - how can it be improved?

    News -

    Contact tracing is working well in the South West with an 83.3 per cent success rate compared to a national average of 77 per cent.

  10. Vaccine programme musn't 'breed complacency' says Boris during his visit to Bristol

    News -

    If you’re over 80 and still haven’t had your Covid-19 vaccine the message is – you’ll be contacted very soon. By the end of this week, every neighbourhood area in BNSSG will have a GP practice vaccination centre up and running.

  11. Risk of a "tsunami of unmet need" facing the health and care system, the Care Quality Commission reports

    News -

    In their annual 'State of Care' report - the first to cover a full year of the pandemic - the independent regulator has called for increased stability and collaboration across services, plus investment in 'new ways of working'.

  12. 'The barriers to accessing timely care can put people’s lives at risk' - Healthwatch England's response to the Care Quality Commission's 'State of Care' report

    News -

    The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.'

  13. How would you want to be supported by adult social care services?

    News -

    We're looking to hear from people who are not currently receiving support from adult social care services. We'd like you to tell us what you know about social care and how you would like to be supported if and when needed. Your views will help North Somerset Council plan their future services.

  14. Healthwatch England publishes Annual Report

    Report -

    People's real life experiences of NHS and social care set out in new report to MPs

  15. Your feedback can make a difference

    News -

    See our new video of how we can use your feedback to make a difference

  16. Digital Champions Report

    Report -

    Our Digital Champions report has now been published

  17. We need your views

    News -

    We welcomed the public to our AGM on October 29th with two speakers from Sirona and North Somerset Council’s Public Health department.

  18. Speak up on what matters to you

    News -

    Speak up on what matters to you about health services

  19. Our next digital event

    News -

    Grab your chance to Go Digital when Healthwatch runs its next free session with Portishead GP surgery, Harbourside.

  20. Surprise Award for our Chair

    News -

    Healthwatch North Somerset board chair, Georgie Bigg, wins surprise award for supporting NSCP’s community work

  21. New Healthwatch contract is announced

    News -

    New Healthwatch contract is announced to cover three areas

  22. Join Helen and tell us how NHS money should be spent.

    News -

    Nailsea cancer survivor Helen Hamblin has said more money should be spent on helping people cope with the aftermath of traumatic illness.

  23. Today's public meeting agenda

    News -

    Anna Hayes from North Somerset People First will be giving insight into the experiences faced by people with learning disabilities at our Public Board meeting this afternoon (April 9th).

  24. Healthwatch North Somerset Strategic Priorities

    News -

    View are strategic priorities below

  25. Using technology to build a stronger Healthwatch community

    News -

    From Healthwatch England:

    With 152 Healthwatch organisations across the country, we need to make good use of technology to help our teams connect and learn from each other.

  26. Healhwatch network reveals top priorities for 2019

    News -

    HEALTHWATCH NETWORK REVEALS TOP PRIORITIES FOR 2019

  27. Healthwatch North Somerset organises PPG meeting

    News -

    Healthwatch North Somerset organises Patient Participation Group (PPG) Chair’s quarterly meeting

  28. Consultation on the future of Healthwatch North Somerset

    News -

    North Somerset Council wants to hear your views to make sure the best possible decisions are being made for local people.

  29. Annual Report 2018/2019

    Report -

    Healthwatch North Somerset publishes its annual report

  30. Annual Report 2017/2018

    Report -

    Our annual report for 2017/18 has now been published and is available to view

  31. Annual report 2016/17

    Report -

    Healthwatch North Somerset publish their annual report for the 2016/17 year

  32. Annual Report 2015/16

    Report -

    Healthwatch North Somerset have published their annual report for the year 2015/16

  33. Annual Report 2014/2015

    Report -

    Healthwatch North Somerset are pleased to publish their Annual Report for 2014 / 2015

  34. Annual report 2013/2014

    Report -

    We are pleased to announce that our annual report for the year 2013 / 2014 is now published

  35. Enter & View - Winscombe Surgery

    Report -

    On 23rd April Healthwatch North Somerset carried out an Enter & View at Winscombe surgery

  36. Enter and View - Banwell Surgery

    Report -

    Healthwatch North Somerset conducted an Enter and View with Banwell Surgery,

  37. Enter and View - North Somerset General Practice

    Report -

    Healthwatch North Somerset conducted an Enter and Views in North Somerset General Practices between Nov 2017 and April 2018

  38. Enter and View - Graham Road

    Report -

    Healthwatch North Somerset conducted an enter and view at Graham Road surgery in Weston-super-Mare

  39. Enter and View at Riverbank Medical Centre

    Report -

    Healthwatch North Somerset carried out an enter and view at Riverbank medical centre. We have now published our report which includes all our observations and recommendations together with the feedback we collected from both staff and the public

  40. Enter and View at The Heath Centre

    Report -

    Healthwatch North Somerset sent a team of authorised enter and view volunteers to Health Centre. Below is our full report detailing all our findings, including responses from staff and public together with our recommendations going forward

  41. Enter and view at Clarence Park Surgery

    Report -

    On 12th April we carried out an enter and view at Clarence Park surgery is Weston-super-Mare. Below is our full report detailing our findings, observations and recommendations to improve the service.

  42. Enter and view at Milton Surgery

    Report -

    Healthwatch North Somerset carried out an Enter and View at Milton Surgery. We have now published out report, detailing all our findings, including observations, feedback from staff and patients and recommendations to improve the service

  43. Enter and View at Tudor Lodge

    Report -

    On 7th March Healthwatch North Somerset did an enter and view at Tudor Lodge as part of our aims to visit as many GP practices across North Somerset as we can.

  44. Harbourside Medical Practice

    Report -

    Healthwatch North Somerset carried out an enter and view at Harbourside Family Practice on 18th April. We have now published our report detailing both our findings and our recommendations

  45. Long Ashton Surgery - Enter and view findings

    Report -

    Following an enter and view carried out by authorised volunteers from Healthwatch North Somerset, the report has now been published

  46. Enter and View report at Towerhouse Surgery

    Report -

    Our latest Enter and view report is now available to download and read, It contains all our findings from our visit on 20th March and our subsequent recommendations to the practice.

  47. Enter and View - Backwell Surgery

    Report -

    Healthwatch North Somerset have carried out an Enter and View at the Backwell Surgery. We have now published the report which anyone can read below

  48. Enter and View at Locking Castle

    Report -

    Healthwatch North Somerset have sent a team of authorised volunteers to carry out an enter and view at Locking Castle Surgery. Following our visit we have published a report detailing all our findings

  49. Stafford Place - Enter and view

    Report -

    We have published our latest report which details our visit to Stafford Place on March 28th. We have produced our Enter and View Report which details all our findings, observations and recommendations.

  50. Enter and View at Yatton surgery

    Report -

    Healthwatch North Somerset carried out an enter and view at Yatton surgery. Below is our full report, including details of all the information we gathered during the visit and our recommendations to improve the service