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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
News -
The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline to help reach out to even more elderly people who are cared for in their homes and in residential care. -
Report -
Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control. -
Report -
The CQC has complied a report with the aims of looking at some of the reasons why oral health is so poor in care homes and to understand some of the genuine challenges care staff face when trying to deliver mouth care. -
News -
The NHS have teamed up with Age UK to write this practical guide to healthy ageing. The advice in this booklet will help improve the health and general fitness of people of any age, but is written to be particularly relevant for people 70 or over -
News -
Working with older people, their families and care experts, the charity Independent Age has developed a set of quality indicators which a local Healthwatch in Camden helped test during their visits to local care homes. -
News -
St Brigas Residential Home for Adults with Learning Disabilities, in Jesmond Road, was visited by the health and social care watchdog last year, with the subsequent report this week judging the service to require improvement. -
News -
Family-run Manor Park Care Home in Ellenborough Park North has been recognised as a ‘butterfly care home’ by the Dementia Care Matters programme. -
News -
Contact tracing is working well in the South West with an 83.3 per cent success rate compared to a national average of 77 per cent. -
News -
If you’re over 80 and still haven’t had your Covid-19 vaccine the message is – you’ll be contacted very soon. By the end of this week, every neighbourhood area in BNSSG will have a GP practice vaccination centre up and running. -
News -
In their annual 'State of Care' report - the first to cover a full year of the pandemic - the independent regulator has called for increased stability and collaboration across services, plus investment in 'new ways of working'. -
News -
The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.' -
News -
We're looking to hear from people who are not currently receiving support from adult social care services. We'd like you to tell us what you know about social care and how you would like to be supported if and when needed. Your views will help North Somerset Council plan their future services. -
News -
Use this Self-Report App to help Kings College London scientists understand Covid-19 -
News -
Latest NHS Coronavirus Guidance | Over 30 Translations Now Available -
News -
Coronavirus FAQs on the right way to protect yourself and loved ones
Information taken from gov.uk -
News -
Avon and Somerset Police have today advised us that there is a scam email over Covid19 tax refund -
News -
Coronavirus Support From Your Healthwatch Team -
News -
Neighbourhood Watch highlights 10 ways to protect yourself, your loved ones and your community in the event of an ourbreak: -
News -
Catch it.
Bin it
Kill it -
Advice and Information -
Please do your bit by ensuring you go to the right place for medical care and reduce any unnecessary strain on the NHS. Bristol, North Somerset and South Gloucestershire CCG have launched a campaign to help local A&E services, encouraging people to g -
News -
Take a look at this amazing list created by ‘Bristol Independent Businesses’ – it brings together community resources, Mutal Aid Groups and food delivery services that are available across Bristol, North Somerset and South Gloucestershire. -
Advice and Information -
Here are some reminders to help ensure everyone has access to the medication they need. The message is: be considerate towards others by not over-ordering medication. -
Advice and Information -
There is a lot of confusion around Coronavirus and what people should, or should not, be doing. Below are some of the commonly asked questions together with advice as to where to go if they need further information. -
Advice and Information -
North Somerset Council update as of Monday 4th April 2020. Advice on all critical services and information where to go if you need more information -
News -
Living with an abusive partner or family member is difficult at the best of times. But being stuck in the home together at a time of stress and uncertainty may be even more frightening than usual. -
News -
In light of the Coronavirus situation, North Somerset Wellbeing Service has re-designed the Service offer for the next three to six months. -
Advice and Information -
Here is a list of links for help and advice regarding Coronavirus and specific health conditions. -
News -
The coronavirus pandemic has resulted in many mental health support services being suspended or becoming 'self-service' online. We want to help you find the support you need and hear your experiences of online and telephone services. -
News -
Carers who assist people with learning disabilities are asked to help make sure their ‘Healthcare Passports’ are up-to-date for any hospital visits during the health pandemic. -
News -
A patient transport service for mental health patients in North Somerset has said they are making changes to how they record journeys – following an inadequate rating from the Quality Care Commission. -
Report -
A new review has shown the risk of dying from Covid-19 is higher among Black and Asian Minority Ethnic Groups compared to white groups. Healthwatch awaits recommendations from these findings which will really benefit BAME staff and patients. -
Blog -
Thanks John, your work means patients' voices are heard by key decision makers at local hospitals. -
News -
There have been no new Covid-19 cases identified at Weston Hospital after inpatients were re-tested this week. Work is ongoing so it can reopen “as soon as possible,” according to the hospital's CEO. -
News -
Weston Hospital has now fully reopened and patients who have an appointment scheduled from today onwards should just attend at their allocated time. The A&E service is also now operational again from 8am to 10pm. -
Report -
Read our latest Annual Report for 2019/2020 - we expanded our geographical area and our staff team to make a difference to local health and care services. We take you through our highlights and achievements. -
Report -
Older and more vulnerable people have told Healthwatch how they coped with coronavirus with many admitting their mental health had suffered and they often felt lonely. -
News -
People are being warned to be more vigilant with 53 coronavirus cases reported in the last week in North Somerset. This means it has the highest number of cases per 100,000 people in the South West of 25. The national average is 15. -
News -
An open letter outlining plans to get services back to their pre-pandemic levels but still ensure everyone’s safety has been released. -
News -
Joe, from Clapton-in-Gordano in North Somerset, lives with a mental health condition called depersonalisation disorder. -
News -
CASS have been working closely with the Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (BNSSG CCG) over the last few months to ensure all communities in Bristol receive accessible information about COVID-19. -
News -
The new Covid-19 vaccine has been rolled out in Bristol today (December 8) – with the over 80s and care home staff first on the list to receive it. -
News -
Local vaccination services run by GPs open this week, as the roll-out of the biggest immunisation programme in NHS history starts -
News -
Patients should attend outpatient appointments at Weston Hospital as normal despite a rise in Covid-19 admissions. The A & E department is also open but people are advised to call NHS 111 first if it is not a life-threatening emergency. -
News -
While cases in Bristol and South Gloucestershire have fallen, COVID-19 cases in North Somerset are up by 10%, with a total of 880 cases recorded. -
News -
If you have certain allergies you may be concerned about whether you should get the Covid vaccine. In most cases the vaccine is safe, even for people with a history of reactions to certain drugs and food. Here's the latest allergy information. -
Advice and Information -
Do you need help with arranging transport for your COVID-19 injection? Have you been contacted about your vaccination but don't have a way of getting to your surgery? Our latest pamphlet contains all the information you need to get there safely. -
News -
Joe has been "languishing on waiting lists and waiting for phonecalls" for over a year trying to get mental health support. We put him in touch with the Patient Advice and Liaison Service and he has now been able to see a psychiatrist.