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Personalisation is relatively new, is not fully understood and is of interest to the public. It is a social care approach in which every person who receives support, whether provided by statutory services or self-funded, has choice and control. -
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We collect information from the public about their experiences of local health and social care services. This information is shared with health and social care service providers, local commissioners and all other relevant bodies. -
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Mental health is high on the agenda of both Healthwatch North Somerset and Healthwatch England. The picture locally is not a pretty one, and as an organisation, Healthwatch North Somerset has received details of a number of issues from the public. -
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Access to, & the services provided by GP practices in North Somerset are important issues for the public. As a primary care service, GP practices are the health service that the majority of the population access on an ongoing basis. -
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We are pleased to announce that our annual report for the year 2013 / 2014 is now published -
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To contribute to the special enquiry, Healthwatch North Somerset chose to seek the views of service users at a local drop in centre for the homeless and vulnerably housed. -
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With the internet rapidly becoming an essential resource in most households, websites are of growing importance to our everyday lives. -
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The hospital discharge process has become a topic that requires attention in North Somerset, and across the country. -
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Weston General Hospital is due to be inspected by the CQC between January and March 2015. -
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The inspections – which are carried out by a mixture of inspectors, clinicians, and experts by experience – will assess whether the service overall is: safe, effective, caring, responsive to people’s needs and well-led. -
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Our Annual General Meeting was held on Wednesday 1st October 2014 at Nailsea Methodist Church -
Report -
Healthwatch North Somerset assisted in leading a workshop at the Dementia Challenge Conference at the Winter Gardens on 3rd November 2014 entitled Valuing Your Voice – Improving Local Services. -
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Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
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Tell us about your care – Care Quality Commission announces new partnership with The Silver Line -
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The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline to help reach out to even more elderly people who are cared for in their homes and in residential care. -
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NHS England have published an independent report into the future care of people with learning disabilities. -
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In the Care Quality Commissioning’s intelligent monitoring work, they use readily available national data sets for NHS GP practices relating to important areas of care. -
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The Care Act 2014 is a law bringing all previous bits of legislation related to social care together in one place, and to modernise or update the law where necessary. -
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Those who witness poor care being denied right to complain by NHS -
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Following their recent board meeting, the NHS Trust Development Authority (NHS TDA) has approved the next stage of Weston Area Health NHS Trust’s acquisition. -
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21% of patients in England can now access their medical record online -
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Health and adult social care must embrace complaints to help improve the services.
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We enjoyed being out and about and speaking to so many people in Clevedon today -
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Now the number of patients being seen and treated in under four hours at Bristol Royal Infirmary’s A&E has fallen to 83 per cent. The hospital’s previous average was around 92 to 93 per cent.
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Weston General Hospital is suffering under the effects of Norovirus, and two wards remain shut because an outbreak was discovered last week. -
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Our Board meet during the year and the minutes of these meetings are made available for everyone to read. We hope that this helps you stay up to date about our plans and how we are spending our time helping the community. -
News -
This weekend the health service has experienced unprecedented demand for its services across its emergency departments and its urgent care systems. -
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Tell the Care Quality Commission about your care at Weston General Hospital at their events coming up specifically designed to gather your views -
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There is ongoing demand on services at Weston General Hospital with people being asked to think before coming to the hospital. The hospital remains very busy and they are asking people to only attend if absolutely necessary and a medical emergency. -
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A revised code of practice for the Mental Health Act 1983 provides guidance for professionals. -
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Weston-Super-Mare is being held up as the gold standard nationally for treating people suffering with the deadly virus Hepatitis C. -
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The Department of Health grants University Hospitals Bristol hospitals £50,000 to fund additional volunteer support -
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State of the art intensive care unit opens at Bristol Royal Infirmary -
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A new report from the Care Quality Commission finds that one in five records of mental health patients lack evidence that their rights have been explained to them after being detained. -
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Issued on behalf of South Gloucestershire, Bristol, North Somerset and Bath & North East Somerset Clinical Commissioning Groups (CCG).
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As we near the end of our working year Healthwatch North Somerset are looking towards 2015-2016 and are seeking your views on what issues are important to you and what you consider we should concentrate our efforts on during the next year. -
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Our pop up shop opens on Monday 23rd February at 10am. We will be in Unit 17 Collier’s Walk, Nailsea (opposite Burchill’s fruit and shop) -
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The Care Quality Commission has published its fifth annual monitoring report on the implementation of the deprivation of liberty safeguards (DoLS). -
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A women's only support group has been launched for people who need help with addiction and their friends and family. -
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North Somerset is one of nine areas in England to have secured funding for a two-year pilot project to help carers balance their caring role with paid employment. -
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North Somerset Clinical Commissioning Group is one of the GP-led Clinical Commissioning Groups (CCGs) around the country have been approved to jointly commission GP services with NHS England, it has been announced today. -
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Do you need advice about what to do in a medical emergency? Nailsea Family Practice will be holding an open day on the 14th March 9.30 – 11.30am. -
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Clevedon Hospital is asking people to only come to the inpatient wards at Clevedon Community Hospital if absolutely necessary. -
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Nearly 90 people accessed support for domestic abuse in just one day across North Somerset, a snapshot study has revealed. -
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A young people’s positive mental health day was held at the college in partnership with Healthwatch North Somerset on Monday. -
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A new website is launched that will help bridge the communication gap between healthcare professionals and patients diagnosed with mild chronic kidney disease (CKD) -
News -
North Somerset Council is looking to redesign its short breaks provision for children and young people with additional needs following the introduction of the Children and Families Act 2014 in September, which has major implications for how services -
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We know from extensive public feedback that for local people their most important and valued health and social care service is the primary care service provided by GPs. -
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The birthing centre at Weston General Hospital has been shortlisted for a public health award by the Royal College of Midwives. -
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Bosses of Weston Area Health NHS Trust (WAHT), like at all UK hospitals, have had to make millions of pounds worth efficiency savings each year and will require additional financial support from the Department of Health to cover the shortfall.